If you’re looking for a solution to fix Chrome audio issues, you’ve come to the right place! Here are 7 solutions to try.

Try these fixes:

You may not have to try them all. Just work your way down the list until you find the one that works.

  1. Restart your computer
  2. Disable your antivirus temporarily
  3. Check Multimedia settings
  4. Update your audio driver
  5. Disable Chrome Extensions
  6. Reset Chrome in safe mode
  7. Reinstall Chrome
Before you move on, make sure that sound isn’t mute on your computer.

Fix 1: Restart your computer

Some programs running in your PC may conflict with Chrome, resulting in audio issues. Try rebooting your computer and then relaunch Chrome to see if the sound came back. If not, don’t worry. There are still 6 fixes to try.

Fix 2: Disable your antivirus temporarily

Your problem is sometimes caused by interference from antivirus software. To see if that’s the problem for you, temporarily disable your antivirus program and firewall and check if the problem persists. (Consult your antivirus documentation for instructions on disabling it.)

If Chrome works correctly after you disable the antivirus software, contact the vendor of your antivirus software and ask them for advice, or install a different antivirus solution.

Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus is disabled.

Fix 3: Check Multimedia settings

Another cause of no sound issues on Chrome is that you might disabled the audio on all webpages. To check if that’s the problem for you, follow the instructions below:

1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.

2) Type inetcpl.cpl, then press the Enter on your keyboard.

3) Click the Advanced tab, then, under Multimedia, verify that the box next to Play sounds in webpages is checked. (If not, check the box and click OK. )

Relaunch Chrome to test your issue. If your problem persists, move on to the fix, below.

Fix 4: Update your audio driver

This problem might occur if you’re using the wrong or outdated audio driver. It’s essential that you have the latest correct audio driver at all times. There are two ways you can update your audio driver:

Option 1 – Manually– You’ll need some computer skills and patience to update your drivers this way, because you need to find exactly the right the driver online, download it and install it step by step.


Option 2 – Automatically (Recommended)– This is the quickest and easiest option. It’s all done with just a couple of mouse clicks – easy even if you’re a computer newbie.  

Option 1 – Download and install the driver manually

The manufacturer of your sound card keeps updating drivers. To get them, you need to go to the manufacturer’s website, find the drivers corresponding with your specific flavor of Windows version (for example, Windows 32 bit) and download the driver manually.

Once you’ve downloaded the correct drivers for your system, double-click on the downloaded file and follow the on-screen instructions to install the driver.

Option 2 – Automatically update your audio driver

If you don’t have the time, patience or computer skills to update the audio driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

You can do it for free if you like, but it’s partly manual.
If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

Fix 5: Disable Chrome extensions

Faulty extensions running on top of Google Chrome can also affect its functionality. So, you should try disabling unnecessary Chrome extensions to see if that fixes your issues. Here is how to do it:

1) Open Chrome.

2) Click the Menu button.

3) Select More tools, and then select Extensions.

4) Click the toggle to disable your extensions one by one, restarting Chrome each time, to check if your problem is caused by any of these extensions.

If Chrome works properly after you disable certain extension, contact the developer about an upgrade or bug fix.

Hope this helped. If not, read on and check fix 6, below.

Fix 6: Reset Chrome

Improper Chrome settings can also cause your issue. Try resetting Chrome settings to default to see if the sound is back. Here is how:

1) Open Chrome.

2) Click the menu button and select Settings.

3) Click Advanced at the bottom.

4) Select Restore settings to their original defaults.

5) Click Reset settings.

6) Restart your computer and run Chrome to test your issue.

Fix 7: Reinstall Chrome

Flash, updates or other problems may prevent Chrome from running correctly. In this case, reinstalling Chrome is very likely the solution to your problem. Follow the instructions below:

1) On your keyboard, press the Windows logo key. Then, type control and click Control Panel.

2) Under View by, click Category, and then select Uninstall a program.

3) Right-click Google Chrome and click Uninstall.

4) On your keyboard, press the Windows logo key and R at the same time to invoke the Run dialog.

5) Type %USERPROFILE%\AppData\Local\Google\Chrome\User Data in the box and click OK.

6) Copy the Default folder and place the copy in another location to back it up. Then, delete the original Default folder.

7) Download Chrome. Then, open the downloaded file and follow the on-screen instructions to reinstall Chrome.

Hopefully, this article helped in resolving your problem. Please feel free to leave a comment below if you have any questions and suggestions.

Be the first to like this article