Webcam on the laptop doesn’t work

Nancy, in Common error

If your laptop' built-in webcam doesn't work properly, you may try these steps to fix the problem.

 

Step 1: Navigate to Device Manager by clicking Start menu, Control Panel, System then Device Manager and expand the category “Imaging Devices”. If there is a yellow mark next to your webcam, the problem might be caused by driver issues. You can use DriverEasy to help you update the driver for your webcam. If not then go to Step 2.

 

Step 2: Scan your computer for viruses and malware, it could be some virus that hijacked your webcam. 

And make sure your antivirus not blocking your webcam. If this doesn’t work, go to Step 3.

 

Step 3: Check the setting of the video conferencing program that is accessing your webcam.

 

 

Contact Us:

 

Driver Easy Technical Customer Support provides further assistance to assist Professional User regarding driver issues. 

 

As Driver Easy Professional User, Please feel free to email us with your error screen shot to support@drivereasy.com if you need further help.

 

Thank you.

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