Many people have reported that their Surface Pro 4 screen is flickering or shaking, which is very frustrating. Some of them even try putting the Surface Pro 4 into the freezer to temporarily fix the issue. If you’re experiencing this screen flickering issue in your Surface Pro 4, don’t worry. You can fix the screen flickering issue.
Why is my Surface Pro 4 flickering?
The most possible reason is the hardware faulty, as this issue happens to some certain devices. Therefore, Microsoft has launched a replacement program which would allow you to replace eligible Surface Pro 4 within a 3-year purchase.
Before contacting Microsoft Support to have Surface Pro 4 replaced, you can try these workarounds to fix the flicker screen issue.
Try these fixes
- Troubleshoot the hardware issue
- Install the Surface and Windows Update
- Change screen refresh rate
Pro Tip: Keep your Surface Pro graphics driver updated
Fix 1: Troubleshoot the hardware issue
If your Surface Pro 4 is blinking your screen, you should first check the hardware components:
- Make sure to put your Surface laptop in an open and wild place, to avoid interference. For example, the magnet around your Surface pro 4 can interfere with your screen and make your screen flicker. So make sure there is no magnet near from your laptop.
- Simple check and make sure that the cables in your Surface Pro 4 are plugged in properly. If the connected cable is loose, you’ll have this flickering problem.
Fix 2: Install the Surface and Windows Update
As a large number of users have reported the Surface Pro 4 screen flickering issue, Microsoft has tried to make things easier for users to fix the issue.
Microsoft has released an official statement addressing this issue and refer it as a “scramble“, which is a hardware-related problem. Only Surface Pro 4 devices experiencing this issue, of any configuration, are covered under their replacement program.
Before having your Surface replaced, read carefully the statement, and follow the instructions to install the Surface and Windows Update in your laptop first. This hopefully can fix your screen flickering issue.
Fix 3: Change screen refresh rate
The refresh rate of your display has an impact on the input lag. So you can try changing the screen refresh rate to fix the screen flickering issue in Surface Pro 4. Here’s what you need to do:
1) Right click on the empty area on your desktop, and click Display settings.
2) Click Advanced display settings in the Settings app.
3) Click Display adapter properties for Display 1.
4) In the popup dialog pane, click the Monitor tab, and select 60 Hertz in Screen refresh rate. Then click Apply > OK.
5) Check if your screen stops flickering.
Still no luck? If the flickring or crambling still persists whatsoever, even with all current updates installed, you can start the replacement process by contacting Microsoft support.
Pro Tip: Keep your graphics driver updated
Note that Microsoft claims that Surface Pro 4 screen flickering issue can’t be fixed by updating your firmware or driver update. However, if you’re experiencing other display-related issues with your Surface Pro 4, such as gaming crashing, you can try updating your graphics driver.
A missing or outdated display driver in your Surface Pro can also lead to various screen issues. So you should make sure that your display adapter driver is up to date, and update it if it’s not.
Option 1: Manually
You can go to the manufacturer’s website, and download and install the latest version of your graphics card driver. This requires time and computer skills.
Option 2: Antomatically
If you don’t have time or patience, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the flagged graphics card to automatically download the correct version of their driver (you can do this with the FREE version), then install it in your computer.
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
Note: If you experience any problems using Driver Easy Pro, you get our full support at firstname.lastname@example.org.
4) Restart your computer and see if the screen works properly.
So there you have it – three effective ways to fix the flickering screen in your Surface Pro 4. Hope it helps you through.