If you run into the Bluetooth connected but no sound coming out issue on your computer, don’t worry. It’s often quite easy to fix…

4 fixes for Bluetooth Connected But No Sound

The screenshots below are from Windows 10, but the fixes also work in Windows 8.1 and 7.

Here are 4 fixes that have helped other users resolve the problem. Just work your way down the list until your Bluetooth paired but no sound problem is resolved. 

  1. Select the Bluetooth device as the default playback device
  2. Make sure the audio level is high enough
  3. Make sure the Bluetooth Support Service is enabled
  4. Update your Bluetooth driver

Fix 1: Select the Bluetooth device as the default playback device

Sometimes we might need to set our audio devices as default in order for them to work properly. To do so:

  1. On your keyboard, press the Windows logo key and type sound. Then click on Sound.

  2. In the Playback tab, click on your Bluetooth device > Set Default. Then click Apply > OK.

  3. Play some music and see if this Bluetooth Connected But No Sound problem gets resolved.

Fix 2: Make sure the audio level is high enough

In Fix 2, we make sure our Bluetooth speaker/headphone’s is at least audible. Here’s how:

  1. On your keyboard, press the Windows logo key and type sound. Then click on Sound.

  2. In the Playback tab, click on your Bluetooth device > Properties.

  3. Click the Levels tab. Then make sure the volume bar is dragged to an audible level and the sound icon isn’t muted.

  4. Click Apply > OK.
  5. Hopefully the Bluetooth Connected But No Sound problem has been resolvedthis time. If the problem still persists, move on to Fix 3.

Fix 3: Make sure the Bluetooth Support Service is enabled

Another reason for this Bluetooth Connected But No Sound problem is the service simply disabled. To turn it back on:

  1. On your keyboard, press the Windows logo key  and R at the same time. Then copy & paste services.msc into the box and press Enter.
  2. Double-click on Bluetooth Support Service.

  3. Select Automatic in the Startup type drop-down menu and then click Start to jumpstart the service. Then click Apply > OK.

  4. Play some music and test if your Bluetooth Connected But No Sound has been fixed. If it’s still no joy, please move on to Fix 4, below.

Fix 4: Update your Bluetooth driver

This problem may occur if you have the wrong or outdated (or even none) Bluetooth driver. So you should update your Bluetooth driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.  

3) Click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

You can also click Update to do it for free if you like, but it’s partly manual.

4) Restart your computer, play some music and see if Bluetooth Connected But No Sound problem has been resolved.


There you go – top 4 fixes for your Bluetooth connected but no sound problem. Hope this helps and feel free to drop a comment below if you have any further questions or ideas to share with us. 🙂

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