Recently, when connecting any pair of Bluetooth headphones or devices, the audio would frequently cut in and out randomly, and it would frequently disconnect, even when it was fully charged. It’s pretty sure you get stuttering problems. You may want to know: Is there a solution to fix these problems?

Yes, we have.

Try these fixes:

There’re 5 fixes that have helped many users solve their problem. You don’t have to try them all; just work your way down the list until you find the one that works for you.

  1. Run the Bluetooth troubleshooter
  2. Disable audio enhancement 
  3. Change audio formats
  4. Update audio drivers
  5. Reinstall the audio driver 

Fix 1: Run the Bluetooth troubleshooter

Windows has built-in troubleshooter to fix some common errors. You can run the Bluetooth troubleshooter to fix the Windows 10 Bluetooth audio stutter problem. This is the most common and easy way to fix the problem.
Here’s how:

  1. Press Windows logo key + I keys to open Settings.
  2. Click on Update & Security.
  3. On the left pane, click Troubleshoot.
  4. Under Find and Fix other problems, click on Bluetooth.
  5. Click on Run the troubleshooter.
  6. Follow the on-screen instructions to finish the process.
  7. Reboot your computer and check the problem is fixed or not.

If this fix was unable to solve the issue, please move to the next fix.

Fix 2: Disable audio enhancement 

Audio enhancement is designed to make your system sound perfect. But things can go wrong somethings. To fix your sound stuttering problem, please perform:  

  1. On your keyboard, press the Windows logo key + R on the keyboard at the same time.
  2. Type “mmsys.cpl” and press Enter
  3. Right-click your default playback device (the one with a green tick) and click Properties
  4. Click Enhancement. Make sure the box for Disable all enhancements is empty. Click Apply and OK to save. 

If you don’t have an Enhancement tab here, the culprit is not enhancement then. Move on to methods below for more help. 

Fix 3: Change audio formats

If your audio driver or software doesn’t support the current audio format you have, sound issues such as static or stuttering would happen. To fix it, you can try different audio formats: 

  1. On your keyboard, press the Windows logo key + R on the keyboard at the same time.
  2. Type “mmsys.cpl” and press Enter
  3. Right-click your default playback device (the one with a green tick) and click Properties
  4. Click Advanced tab. Select 16 bit, 48000 Hz (DVD Quality). Click Apply and OK to save the changes. 
  5. Test to see if your sound is still stuttering. If yes, go back to step 4 and try some other formats until you find the one works for you. 

If your audio problem remains, move on to method 4 for help. 

Fix 4: Update audio drivers

If trying all the above fixes, your sound is still stuttering or distorted, it’s time to update your audio driver to the latest version available. 

You can manually update your audio driver from the manufacturer website, which requires time and computer skills. If you don’t have time, patience or computer skills, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

  1. Download and install Driver Easy. 
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.  
  3. Click the Update button next to the flagged audio driver to automatically download and install the correct version of this driver (you can do this with the FREE version).
    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 
Note: If you have problems when using Driver Easy, please feel free to contact our support team at support@drivereasy.com for further assistance regarding this issue. Our support team would be happy to help you resolve this issue.

Fix 5: Reinstall the audio driver 

If updating the driver doesn’t work, you might need to do a reinstall to fix the problem. The incompatibility problem between your sound driver and your software would happen, then comes the stuttering sound. You can reinstall your audio driver to fix it: 

  1. On your keyboard, press the Windows logo key and R at the same time.
  2. Type devmgmt.msc and press Enter
  3. Double-click to expand Sound, video and game controllers. Right-click the driver for your default audio device and click Uninstall device. 
  4. Click Uninstall.
  5. When the uninstall finishes, restart your computer. Windows will automatically find and install the audio driver for you. 

We’ll be glad if any of the fixes above can help. But if you need more help with your audio issue on Windows 10, feel free to leave us comments and we’ll see what we can do to help. 

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