How would you like to get a FREE license key by giving Driver Easy a hand?

It is the goal of Driver Easy to become the first go-to option whenever you run into computer and/or driver problems, and we work harder everyday to achieve such a goal. As we both know, two heads are always better than one. Therefore, we dearly need your help. In return, you will be getting a FREE license key.

Help us find the flaw and get yourself a free license key now!

Please download the template, then fill in the needed information as required and send us an email at <> with the email subject “Scan Tests on DE and (name of the other product)”. We will get back to you within two working days.


  • Ali Al Romaithi

    Universal Serial Bus (USB) Controller “no drivers found”, and not listed in Driver Easy Pro v5.5.6 to update.

    It is not listed at all in Driver Easy as unknown, I have tried everything, uninstall the driver and Scan for Hardware Changes, restart PC and still it cannot find the driver. Also my USB 3.0 7 Port hub will not detect External HD.

    Please help.

    • Sophie.Luo

      Hi Ali,

      So sorry for what happened.

      My colleagues are working on this problem now, but we might need more information from you to get this problem fixed for you. You’ll soon receive an email containing the information we may need from you so as to better assist.

      Again, we apologize for the trouble. Look forward to solving the problem for you.

      • Ali Al Romaithi

        Solved it, the problem was the unknown driver required was “RENESAS-USB3-Host-Driver-21190”, which is found in Asus motherboard web page, after update all usb’s are back to normal and working again.

        Best regards,

  • Jose Luis Morales Tuñón

    Hi, again. I´m not really sure about this but: I think the same for the driver “Intel Management Engine Interface” v. (it was installed Because, I´ve just desinstalled it, and reduce the CPU (System) from 30 to 0 %.

  • Jose Luis Morales Tuñón

    Hi, I just formatted my computer because it was always running at 40% CPU and I just discovered what the problem was. I installed Driver Easy and updating the driver “Intel (R) 8 Series SMBus Controller – 9C22” has revolutionized the CPU again. When you uninstall it solved problem. My computer is a Lenovo Intel Core i5 4258U 2.40 GHz. I am telling you so that you have it in mind …

  • Jean-François

    Je ne trouve pas le pilote pour ASUS enumerator01.
    Merci de m’indiquer où je pourrai me le procurer.

    • Sophie.Luo

      Hi Jean,

      Sorry that I don’t speak French, so I’m replying you in English.

      Would you please tell me if you have used Driver Easy to scan for such a driver? If you have done so, and Driver Easy failed to locate the correct driver for you, feel free to send us an email via the built-in Feedback interface. Please tick the box for Export System Information for deep analysis.

      My colleagues will help you with this as quickly as possible.

      Thanks in advance for your email.

  • irineu

    driver easy downloaded driver from other hardware

    • Sophie.Luo

      Hi. We’d like to help or to explain if needed, but we are sorry that we might need more information from you to be able to understand when you mentioned “downloaded driver from other hardware”. Would you please send us an email and tell us more about your thoughts, or whatever we can do to help? Thanks in advance for your email. Have a nice day.

  • Marian

    Driver easy failed to detect and update Base System Device Driver for windows 10.

    • Sophie.Luo

      Hi Marian,
      If it’s not too much to ask, would you please send us an email containing more detailed information as described in the post?

      My colleagues will see to it right away and send you the free license key once they have more information to verify.

      Thanks so much in advance.

      Have a nice day.

  • An

    Realtek driver fot Alienware 17 r4 windows 10 pro dont work

    • Sophie.Luo

      So sorry for the trouble made.

      If it’s not too much to ask, would you please send us more detailed information regarding the problem you have? We would appreciate it if you could send us an email via the built-in feedback interface in Driver Easy.

      My colleagues will see to your problems right away and reply you with workable solutions as quickly as possible.

      Thanks in advance for your email.

      Have a nice day.

  • Steve C

    Drivereasy failed to detect and update IDT audio device for win10

    • Sophie.Luo

      Hi, Steve.

      Sorry for the unpleasant user experience. If it is not too much to ask, would you please send a more detailed report to us? We really appreciate it if you could do us this favor. In return, we will send you a free license key, and if you have already got one, we will extend your license key for one more year. Thanks in advance for your email. Have a very nice week.

  • Mangal Mistry

    Hi, I purchased ‘Driver Easy’ order no 3EFZEJ7-AHLYEF. This was after I was getting an error on my PC : Current Dolby Digital audio drv ver is and the software app expects drv ver
    I was given to believe that Driver Easy would fix this issue, but it has not. Are you able to help. My op system is windows 10.

    Thank you

    • Camilla Mo

      Hi Mangal Mistry,

      Thank you for your comment. I am sorry to hear that your problem was not fixed.

      I would appreciate it if you could give us a chance to help you. The problem might not be caused by driver issues.
      Please send the detailed information and your system information to us at We’d try our best effort to assist you with the matter.
      You can use the Feedback tool of Driver Easy to send us the information easily.

      Please leave your comment again if we could be of any further help.

      Thanks again.

      • cuong

        give me key

  • marlon rosales

    sim eu gostaria de dar uma mão em troca da chave key gostaria muito de recuperar meu pc mas não tenho como pagar.

    • marlon rosales

      acho muito bom este programa de benefícios em troca de apoio isso engrandece o nome da empresa