Discord is a voice, video, and text chat app designed specifically for gamers. While enjoying great popularity, the app isn’t immune to issues. There are reports that some users can’t hear anyone on Discord. This can sideswipe them out of nowhere. If you’re also experiencing it, don’t worry. In this post, we’ve got you covered!

Before performing any of the troubleshooting steps, it’s best to restart your computer first. This action refreshes the operating system and removes any corrupt temporary data that could be causing the problem. Also, you’re supposed to do an audio test to make sure that your headphones or speakers are working. You can play some music on Youtube. If you don’t hear anything, you’re probably having a headset or speaker issue. If your audio device is producing sound, try these fixes:

  1. Refresh your Discord app
  2. Use Legacy Audio Subsystem
  3. Set audio device as default
  4. Use the correct output device
  5. Reinstall your audio driver

Fix 1: Refresh your Discord app

Sometimes the problem is temporary and performing a refresh on Discord app can fix it. To do this, simply press Ctrl+R key to automatically refresh and reboot the app. This will trigger an update. Once done, check if you can hear people now.

If that didn’t work, proceed to the next fix.


Fix 2: Use Legacy Audio Subsystem

There are instances where there’s an incompatibility between your hardware and Discord’s latest subsystem. Therefore, it’s recommended to revert to Legacy Audio Subsystem to fix the issue. To do this, follow these steps:

1) Open Discord app. Click on Settings (the gear icon beside your avatar).

open Discord settings

2) On the left pane, select Voice & Video. Scroll down to the AUDIO SUBSYSTEM section. Click on the down arrow and select Legacy.

use Legacy Audio Subsystem Discord can't hear anyone

3) When a prompt message appears, click Okay. Then your Discord app will be relaunched.

confirm to change audio subsystem Discord

Once Discord reboots, check to see if the problem is resolved.


Fix 3: Set audio device as default

The easy steps you can take in fixing your audio output issue is by making sure your audio device is set to your primary output device. Most of the time, your audio device is already set as the default device. However, things may not work as expected. It can be an issue of your constantly changing between headphones and speakers. To make sure your audio device is correctly set, take these steps:

1) On your taskbar, right-click on the sound icon and select Open Sound settings.

open sound setitngs

2) In the Output and Input section, make sure your audio device is set correctly.

set input and output device correctly

Once done, follow the steps below to set your audio device as the Default Communication Device:

1) On your taskbar, right-click on the sound icon and select Sounds to open the Sound window.

set audio device as default Discord can't hear anyone

2) Under the Playback tab. Click on your audio device. Then in the lower right, click on the drop down menu next to the Set Default option and select Default Communication Device.

3) Click Apply > OK to apply the changes. Then open Discord app to check if you can hear your people now.


Fix 4: Use the correct output device

If you are not using the correct output device, you definitely can’t hear anyone on Discord. To check if that’s your case, take these steps:

1) Open Discord app. Click on Settings (the gear icon beside your avatar).

open Discord settings

2) On the left pane, select Voice & Video. Under the OUTPUT DEVICE section, click on the down arrow and select your output device instead of Default.

use the correct output device Discord

3) Exit the Settings and check if it helps you fix the issue.


Fix 5: Reinstall your audio driver

There are cases when a corrupted or outdated audio driver can make you run into no sound issues. To fix it, you should reinstall your audio driver by following the instructions below:

1) On your keyboard, press the Windows logo key and R at the same time to open the Run dialog box.

2) Type devmgmt.msc and press Enter to open Device Manager.

2) Double-click Sound, video and game controllers to expand the list. Then right-click on your sound hardware and select Uninstall device.

uninstall audio driver

3) When a prompt appears, check Delete the driver software for this device.

confirm to uninstall the audio driver

4) Click on the Action tab and select Scan for hardware changes from the drop down menu.

scan for hardware changes

Then your computer will scan for any hardware that is not installed and will automatically install the default drivers. Once complete, restart your computer and open your Discord app to check if it fixed the issue. If you still can’t hear anyone, it’s high time you update your audio driver.

You can update your audio driver through the Device Manager. However, Windows may not provide you with the latest driver, and you still need to end up downloading and installing the latest driver for your device from the manufacturer’s website. Besides the option of manually updating your audio driver, you can do this automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running or risk downloading and installing the wrong driver.

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

update network adapter driver automatically with Driver Easy

2) Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.
(This requires the Pro version which comes with full support and a 30-day money-back guarantee. You’ll be prompted to upgrade when you click Update All. If you don’t want to upgrade to the Pro version, you can also update your drivers with the FREE version. All you need to do is to download them one at a time and manually install them.)

update audio driver automatically with Driver Easy
The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

After updating your drivers, restart your computer.


If all else fails and the problem persists, you need to check if you run your games in high priority. This can also cause issues with Discord sounds. If that’s your case, you can take these steps to change the priority:

1) On our keyboard, press the Windows logo key + R at the same time to open the Run dialog box.

2) Type taskmgr and press Enter.

open task manager

3) Under the Processes tab, navigate to your game. Right-click it and select Go to details. Then you’ll be directed to the Details tab and your game will be highlighted. Till then, right-click it and select Set priority > Normal/ Realtime.

Once done, your problem should be resolved. If you have any ideas or questions, please leave us a comment below.

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