Headphone jack not working on laptop? You’re certainly not alone. But don’t worry – it’s often quite easy to fix…

Fixes For Headphone Jack Not Working on Laptop

Here’re 6 fixes that have helped other users resolve the headphones not working on laptop in Windows 10, 8.1 and 7 issue. Just work from top down until the problem is solved.

  1. Make sure your headphone is plugged in properly   
  2. Make sure the volume is audible
  3. Make sure it’s not a headphone problem
  4. Update your audio driver
  5. Change the audio format
  6. Clean the headphone jack

Fix 1: Make sure your headphone is plugged in properly

  1. Make sure you have inserted the right plug into the right jack. (Both the headphone jack and headphone plug are color-coded as green and/or with a headphone icon).
  2. Check if you can hear sound from your headphone. If not, move on to Fix 2.

Fix 2: Make sure the volume is audible

Sometimes you can’t hear sound from your headphone simply because the volume is mute or set too low. To make sure the volume is audible:

1) Click the sound icon on the lower-right of your screen, then move the volume slider to at least halfway up.

If there’s a volume control on the app you’re playing, make sure to slide the volume bar to an audible level too.

Test if you can hear any sound from your headphone. If the headphone not working on laptop issue still persists, move on to Fix 3, below.


Fix 3: Make sure it’s not a headphone problem

A broken headphone can also be the reason why you can’t hear any sound from your laptop.

To find out whether it’s a headphone problem: Try a different (but functioning) pair of headphone on your laptop and see if it’s working properly:

  • If it’s working properly, then the previous pair of headphone is to blame. You might want to have it repaired or try good ones in order to hear proper sound from your headphone.
  • If it’s not working either, then it’s not a headphone issue. You should Fix 4, below for further troubleshooting.

Fix 4: Update your audio driver

This problem may occur if you are using the wrong audio driver or it’s out of date. So you should update your audio driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. You can upgrade to the Pro version and click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system.
    You can also click Update to do it for free if you like, but it’s partly manual.
  4. Restart your computer and check if the headphone jack not working onlaptop problem has been fixed. If yes, then great! But if the problem still occurs, then move on to Fix 5, below.

If you have any problems while using Driver Easy, feel free to contact our support team at support@drivereasy.com. Be sure to attach the URL of this article so that we can better assist you. 🙂


Fix 5: Change the audio format

Sometimes if the format of the audio you’re playing doesn’t match the default setting, you might not hear the sound as well. To change it:

  1. Right-click on the sound icon in the lower-right of your screen, then click Sounds.
  2.  Click Playback. Then right-click on Headphones > Properties.
  3. Click Advanced. Then select from the list one by one and click Test to see if you can hear sound from the selected format.
  4. If any of the format works, then click Apply > OK. If none does, move on to Fix 6 below for further troubleshooting.

Fix 6: Clean your headphone jack

Fix 6 is pretty self-explanatory: a clogged up with dirt or lint headphone jack might just be the culprit of the headphone-not-working issue. If this is the case, we need to clean the jack to solve the problem.

Important: Make sure you have POWERED OFF your laptop before doing this.
  1. Remove the cotton from the swab until it can fit inside the jack.
  2.  Insert the cotton swab inside the headphone jack and swirl around to clean the dust/lint. Be sure to do this gently so you don’t cause damage to your device.
  3. Test to see if the headphones not working on laptop issue has been resolved.

If all else fails, then nine time out of ten it’s physical damage that causes the headphone jack not working on laptop problem. You might need to have it repaired in a trustworthy computer repair shop.

18
18 people found this helpful