Many Epson printer driver are having an issue with their printer. Their Epson printer isn’t responding to their command when they’re trying to print something with it.
This is a frustrating issue. You can’t print anything with your Epson printer, and this may stop you from getting your work done. But don’t worry. It can be fixed…
To fix your Epson printer not printing issue
The following are a few fixes that have helped many Epson printer users fix their issue. You don’t have to try them all; just work your way down the list until you find the one that works for you.
- Check your printer connection
- Set your printer as default printer
- Update your printer driver
- Check the Print Spooler service
- Clear all print jobs
- Use another program to print your document
- Check the status of your printer
Method 1: Check your printer connection
Your Epson printer may not be connected to your computer properly. So it’s worth checking the connection between your printer and your computer.
If you are using a USB cable to connect your printer:
- Check if the cable is properly connected. If it isn’t, reconnect the cable and make sure they are properly seated into the ports on both your printer and your computer.
- Connect your printer directly to your computer without using a hub.
- Try connecting the cable to another USB port on your computer and see if this works for you.
- You may also need to experiment with another cable and see if there is any problem with the cable you’re using.
If you are using a network printer:
- Check your network connection as well as your network devices like your router and modem.
- View the network connection status of your printer and see if your printer is properly connected to the network.
- Reconnect or replace your network cable when necessary if your printer is using wired connection.
- For wireless printer, try reconnecting your printer to your home or work network.
If you connect your printer via Bluetooth:
- Make sure your printer is close enough to your computer.
- Try re-pairing your printer with your computer and see if this solves your problem.
Method 2: Set your printer as the default printer
Your Epson printer may not be working because it’s not set as the default printer on your computer. To set your Epson printer as your default printer:
1) On your keyboard, press the Windows logo key and R on your keyboard at the same time to invoke the Run box.
2) Type “control” and press Enter on your keyboard.
3) Under View by, select Large icons.
4) Click Devices and Printers.
5) Right click your printer, and select Set as default printer.
Hopefully, this helps you solve your problem. But if not, there are five more fixes for you to try.
Method 3: Update your printer driver
Your Epson printer may not be working properly if you’re using a wrong driver or it’s out of date. To see if that’s the case for you, you should update your printer driver. If you don’t have the time, patience or skills to update your driver manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can download and install your drivers by using either Free or Pro version of Driver Easy. But with the Pro version it takes only 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to your Epson printer to download the latest and correct driver for it, then you can manually install it. You can also click the Update All button at the bottom right to automatically update all outdated or missing drivers on your computer (this requires the Pro version — you will be prompted to upgrade when you click Update All).
Method 4: Check the Print Spooler service
The Print Spooler service on your computer manages your print jobs and the communication between your printer and your computer. Your Epson printer can’t work properly if this service is turned off. You should check the service to see if it is running properly.
To check this service:
1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
2) Type “services.msc” and press Enter on your keyboard. This will open the Services window.
3) Double click Print Spooler.
4) Make sure its Startup type is set to Automatic and its Service status is Running.
5) If not, set its Startup type to Automatic, and click the Start button.
6) Click OK.
7) Check to see if your Epson printer is able to print now.
If it does, great! But if not, there are three more fixes for you to try…
Method 5: Clear all print jobs
You can’t use your Epson printer if the print queue of your printer gets stuck. In this case, you need to clear your print queue so you can use your printer.
When you try to print a file, your computer will place this task as a print job in the print queue (a queue of print jobs that is going to be printed) of your printer on your computer. Sometimes a print job in the queue gets stuck and stops the other print jobs in the queue from being printed.
To clear your print jobs:
1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
2) Type “services.msc” and press Enter on your keyboard. This will open the Services window.
3) Double click Print Spooler.
4) Click Stop and click OK.
5) Minimize the Services window. Then open File Explorer (on your keyboard, press the Windows logo key and E at the same time).
6) Copy and paste the following address to the address bar and press Enter on your keyboard to go to where the print jobs are stored.
%windir%\System32\spool\PRINTERS
7) Delete all the files in this folder.
8) Restore the Services window. Then double click the Print Spooler service.
9) Click the Start button. After the service is started, click OK to save the change and close this dialog.
10) Close all the opened windows and turn off your computer.
11) Turn off your printer and unplug the power cable from it.
12) Leave your printer for at least one minute.
13) Plug the power cable to your printer and turn it on.
14) Turn on your computer. Then check to see if your Epson printer is able to print.
Method 6: Use another program to print your document
You may have a not printing issue with your printer if the program you are using to print is not working properly. Test your printer with another program. If the problem comes from your program, contact its developer or vendor for advice or install an alternative solution.
Method 7: Check the status of your printer
If you have tried all the methods above and your printer still can’t print, you should check the hardware status of your printer.
- Check to see if you’re running out of ink or toner. You should replace the ink or toner cartridge when necessary.
- If the issue occurs when you’ve replaced a part in your printer, install the original part and see if this fixes your issue.
- You should also check if there is any error displayed on your printer screen. If it does, consult the user guide or the the customer support of Epson for instructions to fix the error.
- If you are experiencing any issue you can’t resolve yourself, contact the customer support of Epson or bring it to an authorized service provider to have it serviced.
