Logitech G733 lightspeed wireless gaming headset is a go-to option for lots of gamers. However, many players are reporting that their Logitech G733 mic is not working properly.
If you cannot be heard on the microphone, you’re not alone. Although it’s quite frustrating, you should be able to fix this issue on your own easily using one of the fixes we’ve listed below.
Try these fixes
You may not have to try them all. Just work your way down the list until you find the one that works for you.
- Troubleshoot the hardware issues
- Allow access to your Logitech G733 microphone
- Check Windows sound settings
- Update your audio drivers
Fix 1: Troubleshoot the hardware issues
Just do some basic troubleshooting steps before trying anything more complicated:
- Check if the mic is muted. If it is, then you just need to unmute the mic.
- Ensure the detachable microphone is firmly plugged in.
- If the microphone is not muted and is connected properly, then try the microphone on another device to see if the mic works.
If the mic of your Logitech G733 works on other devices, it suggests that the hardware is fine. If it’s the case, read on and try the next fix, below.
Fix 2: Allow access to your Logitech G733 microphone
If your computer is running on Winodws 10, ensure that you allow Windows 10 and your application to access your headset microphone. To check this, follow the steps below:
- On your keyboard, press the Winodws logo key and type microphone privacy, then select Microphone privacy settings.
- Ensure microphpne access for this device is on. If it is off, then check the Change button below to turn it on. You should also turn on the toggle under Allow apps to access your microphone.
- Scroll down to check if the Allow desktop apps access to your microphone part is set to On.
Then check if your Logitech G733 mic works on your computer. If not, don’t worry. Just try the next fix, below.
Fix 3: Check Windows sound settings
Your Logitech G733 mic may not be working on your computer if it’s disabled or not set as the default recording device. If it’s the case, To re-enable it and set it as the default device:
- On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type control mmsys.cpl sounds and press Enter to open Windows audio settings.
- Navigate to the Recording tab, then right-click on any empty place inside the device list and check Show Disabled Devices.
- Right-click the Headset Microphone and click Enable.
- Then right-click it again and select Set as Default Device.
- Right-click Headset Microphone and click Properties.
- Click the Levels tab, then drag the volume slider towards the maximum value.
- Click OK to save the changes.
Now that the microphone of your headset is enabled and set as the default device, and you’ve turned up your microphone volume, try it and see if it works. If it does, then you’ve solved the problem. If not, try the next fix, below.
Fix 4: Update your audio drivers
The outdated or corrupted audio driver would also caused the headset mic not working. Many users find re-installing/updating audio drivers makes their headset mic work again.
You can update your driver manually or automatically. The manual process is time consuming, technical and risky, so we won’t cover it here. Nor do we recommend it unless you have excellent computer knowledge.
Updating your driver automatically, on the other hand, is very easy. Simply install and run Driver Easy, and it will automatically find all the devices on your PC that need new drivers, and install them for you. Here’s how to use it.
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will scan your computer and detect any problem drivers.
- Click the Update button next to your sound device or your headset to download the latest and correct driver for it.
You can also click the Update All button at the bottom right to automatically update all outdated or missing drivers on your computer. (This requires the Pro version — if you don’t already have it, you’ll be prompted to upgrade when you click Update All.)
- Reboot your PC for the changes to take effect.
Hopefully, one of the fixes above helped you resolve the Logitech G733 mic not working issue. If you’ve tried all these fixes, and the mic on your Logitech G733 headset still isn’t working, it’s probably a hardware issue. Contact Logitech’s customer service for further assistance.