Marvel’s Spider-Man Remastered finally launches the PC version! This long-awaited game has been rated Overwhelmingly Positive on Steam after coming out. However, many gamers encounter constantly crashing while playing which makes the game unplayable. Don’t worry, here are 5 fixes you can try to fix Marvel’s Spider-Man Remastered crashing issue.

Minimum system requirement

OSWindows 10 64-bit
ProcessorIntel Core i3-4160, 3.6 GHz or AMD equivalent
Memory8 GB RAM
GraphicsNVIDIA GTX 950 or AMD Radeon RX 470
DirectXVersion 12
Storage75 GB available space

Try these fixes:

There’re 5 fixes that have helped many gamers solve their problems. You don’t have to try them all; just work your way down the list until you find the one that works for you.

  1. Verify game files
  2. Update your graphics driver
  3. Lower your graphics settings
  4. Repair system files
  5. Disable overclocked & exit exclusive fullscreen mode
  6. Disable cloud saves on Steam
  7. Disable RTX

Fix 1: Verify game files

Verifying your game file would be the first fix to try when you encounter game crashing, missing textures, or other content in the game. Verifying the game files feature would help you find missing or corrupted game files and install them correctly on the computer.

For Steam users:

  1. Restart your computer and launch Steam.
  2. Right-click the game in your Library and select Properties…
  3. Select the Local Files tab and click Verify integrity of game files… 
  4. Steam will verify the game’s files automatically. This process may take several minutes.
  5. Relaunch the game and see if it works.
Note: Do not run other programs in the background during the verification process. Such as scanning for viruses. Do not run verify the game file for multiple games at the same time.

For Epic users:

  1. Restart your computer and launch Epic launcher.
  2. Navigate to the game in your Library and click on the three dots or right-click on the game icon.
  3. Click Manage > Verify.

    verify game files in Epic Games Launcher
  4. It may take a few minutes to verify your game files. Relaunch the game when it finishes.

If the fix doesn’t work, move to the next one.

Fix 2: Update your graphic driver

The outdated or corrupted driver is the common reason for game crashing. Most game crashing errors can be fixed by updating your graphics driver. What’s more, the latest driver can improve your gaming experience. We know NVIDIA and AMD have released new drivers for Spider-Man, so you need to make sure your PC has the latest drivers.

There’re mainly 2 ways you can update your graphics driver: manually or automatically.

Option 1: Update your graphics driver manually

If you’re a tech-savvy gamer, you can spend some time updating your GPU driver manually.

Visit the website of your GPU manufacturer, then search for your GPU model that’s compatible with your operating system.

If you don’t have the time, patience or computer skills to update your video drivers manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for your exact graphics card, and your Windows version, and it will download and install them correctly:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.(This requires the Pro version – you’ll be prompted to upgrade when you click Update All. If you don’t want to pay for the Pro version, you can still download and install all the drivers you need with the free version; you just have to download them one at a time, and manually install them, the normal Windows way.)
The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

Fix 3: Lower your graphics settings

It’s not fix but some gamers reported this fix helped them reduce the number of crashes. If you’re using NVIDIA graphic card, you can go open NVIDIA Control Panel to set an FPS limit.

  1. Right-click the desktop and select Nvidia Control Panel from the drop-down menu.
  2. Click Manage 3D settings under 3D settings.
  3. In the right panel, choose the Globle Settings tab and select Max Frame Rate. You can scroll down to find it.
  4. Click on On and scroll or type in your desired frame rate. Locking your game to 60FPS works for some games.
    Note: If the feature is turned On, you can click Off and then click On.
  5. Click OK > Apply to save the settings.
  6. Relaunch the game and see if it makes difference.

If it doesn’ help, move to the next fix.

Fix 4: Repair system files

If your PC has hidden problems, it may be the reason for Marvel’s Spider-Man Remastered game crashing. You can check it by scanning your computer to see if there are corrupted, damaged system files and then repair them to solve the problem.

You can use a automatic repair tool or a Windows built-in tool to find and repair system files.

  • Option 1 – Automatically (Recommended)
    Use a repair tool to check various areas in your computer to determine the cause of your exact problem. It will deal with issues related to system errors, critical system files and find the right fix for you.
  • Option 2 – Manually
    System File Checker is a built-in tool to check for corrupt, damaged system files and manage to restore them if there’re any. However, this tool can only diagnose major system files, and won’t deal with damaged DLL, Windows Registry key, etc.

Option 1 – Automatically (Recommended)

Restoro is a computer repair software that can diagnose problems on your computer and fix them immediately.

Restoro is tailored to your specific system and is working in a private and automatic way. It will firstly check hardware-related issues to identify problems, and then security issues (powered by Avira Antivirus), and finally it detects programs that crash and are missing system files. Once complete, it will find a solution to your specific problem.

Restoro is a trusted repair tool and it will do no harm to your PC. The best part is that you won’t need to worry about losing any programs and your personal data. Read Trustpilot reviews.
  • Restoro image will replace your missing/damaged DLL files with fresh, clean and up-to-date ones
  • Restoro will replace ALL DLL files that are missing and/or damaged – Even those you don’t know about!

1) Download and install Restoro.

2) Open Restoro and run a free scan. This might take 3~5 minutes to fully analyze your PC. Once complete, you will be able to review the detailed scan report.

3) You’ll see the summary of detected issues on your PC. Click START REPAIR and all the issues will be fixed automatically. (You’ll need to purchase the full version. It comes with a 60-day Money-Back Guarantee so you can refund anytime if Restoro doesn’t fix your problem).

Note: Restoro comes with 24/7 Technical Support. If you need any assistance while using Restoro, you can use one of the following:

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Option 2 – Manually

To check and restore your system file might take time and computer skills. You will need to run numerous commands, wait for the process to complete, or risk your personal data.

System File Checker (SFC) is a Windows built-in tool to identify and repair corrupted system files.

1) On your keyboard, press the Windows logo key and R at the same time to open the Run box. Type cmd and press Ctrl+Shift+Enter to run Command Prompt as administrator.

Click Yes when prompted for permission to make changes to your device.

2) In the Command Prompt, type the following command and hit Enter.

sfc /scannow

3) System File Check will begin to scan all system files and repair any corrupted or missing ones it detected. This may take 3-5 minutes.

4) You’ll get a result after the verification.

Fix 5: Disable overclocked & exit exclusive fullscreen mode

If you have a GPU or CPU overclocked, disable it or underclock it until the game is fixed. Some gamers have mentioned the Marvel’s Spider-Man Remastered is not friendly to any overclocks, which would cause the game to crash.

And you can try switching to normal fullscreen if you’re in exclusion fullscreen. That mode might be the reason for crashing and it works for some gamers.

Fix 6: Disable cloud saves on Steam

Our reader provides a working fix: disable the Steam cloud option. When The Steam Cloud functionality of a game is enabled, all progress would be saved via the cloud. The reader reported when disabling cloud saves on Steam, all progress would only be saved locally on the machine without a crash.

Individual games:

  1. From the Steam Library, right click on Marvel’s Spider-Man Remastered and select Properties….
  2. Under the General tab, the Cloud Synchronization setting can be toggled.

All games:

  1. From the Steam client Settings window, navigate to the Cloud tab.
  2. Cloud can be enabled or disabled using the toggle next to Enable Steam Cloud Sync for applications which support it.

Fix 7: Disable RTX

So many gamers reported they had crashed when RTX is enabled. So far, we have not found a feasible solution, we have to wait for the developer team to fix it.

Therefore, disabling RTX would be a temporary workaround since the game can run perfectly when RTX is off.

You may don’t mind playing without RTX but it’s annoying. The good news is the developer team has received the complaints and they are working on a fix. They will notify gamers as soon as it is available.


If non of the fixes work for you, don’t give up. Submit a ticket to the Insomniac Games Support (Instructions for submitting a ticket). They may reply and help you fix the issue.

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