Naraka: Bladepoint is finally back with the global release! But just like any other new releases, we’re seeing reports of bugs and errors. Many players reported the game keeps crashing on PC. The good news is there are some known fixes available. Read on and find out what they are…

Try these fixes…

1: Make sure your PC meets the requirements

2: Close background programs

3: Verify your game files

4: Update your graphics driver

5: Increase the virtual memory on your PC

6: Keep your system up-to-date

7: Perform a clean boot

*Known issues on Sonic studio virtual mixer driver

Before we dive into anything advanced, make sure you’ve tried to restart the game and your PC to see if it’s just a one-time random error.

Fix 1: Make sure your PC meets the requirements

If your PC specs aren’t sufficient for Naraka: Bladepoint, the game is likely to crash, sometimes even at startup. You can refer to the table below to see if your PC meets the minimum requirements for Naraka: Bladepoint:

OSWindows 10 (64-bit)
ProcessorIntel i5 4th generation or AMD FX 6300 or equivalent
Memory8 GB RAM
GraphicsNVIDIA GeForce GTX 750TI or equivalent
DirectXVersion 11
NetworkBroadband Internet connection
Storage20 GB available space
Additional Notesa) Can run at 720p/60fps; b) It’s recommended to install the game on an SSD for a more streamlined experience.

If you want a smoother gameplay experience, check out the recommended requirements below:

OSWindows 10 (64-bit)
ProcessorIntel i7 7th generation or equivalent
Memory16 GB RAM
GraphicsNVIDIA GeForce GTX 1060 6G or equivalent
DirectXVersion 11
NetworkBroadband Internet connection
Storage20 GB available space
Additional Notesa) Can run at 1080p/60fps; b) It’s recommended to install the game on an SSD for a more streamlined experience.

Fix 2: Close background programs

Naraka: Bladepoint is likely to crash when too many programs are running in the background and taking up all the resources. Here’s how to completely close the programs running in the background:

  1. Right-click your taskbar, then click Task Manager.
  2. Under the Processes tab, look for the processes that are CPU, memory and network-hogging. Take Chrome here, for example, right-click it then click End task.

If this doesn’t solve your problem, try the next fix.

Fix 3: Verify your game files

If any of the game files of Naraka: Bladepoint on your PC are missing or corrupted, the game can crash at any point during the gameplay. You can use the game launcher to verify the integrity of your game files. Here’s how:

On Steam:

  1. Open your Steam library and find Naraka: Bladepoint. Right-click the game then click Properties.
  2. Under the LOCAL FILES tab, click Verify integrity of game files.
  3. Steam will scan your local game files and compare with those on the servers. If anything seems to be wrong, Steam will automatically fix it for you.

On Epic Games:

  1. Open your library and find Naraka: Bladepoint. Click the three-dot icon next to the game title.
  2. In the dropdown menu, click Verify.
  3. Epic Games Launcher will complete the scan and repair. It might take a while depending on the game’s size.

If verifying your game files doesn’t fix the crashing issue, try the next fix.

Fix 4: Update your graphics driver

A faulty or outdated graphic driver is one of the most common reasons for Naraka: Bladepoint keeps crashing on PC. You may want to make sure yours is up-to-date and functioning properly.

There are two ways to keep your graphics card driver up-to-date. One is to manually update it via Device Manager. If Device Manager fails to detect an available update, you can also go to the manufacturer’s website, and search for the latest correct driver. Be sure to choose only the driver that is compatible with your Windows version.

Automatic driver update – If you don’t have the time, patience, or computer skills to update your driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct driver for your exact graphics card and your Windows version, then it will download and install it correctly:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click the Update button next to the flagged graphics card driver to automatically download the correct version of the driver, then you can manually install it (you can do this with the FREE version).

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money-back guarantee. You’ll be prompted to upgrade when you click Update All.)
The Pro version of Driver Easy comes with full technical support.
If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

Restart your PC for the new driver to take effect. If your game still crashes after you updated the graphics driver, try the next fix.

Fix 5: Increase the virtual memory on your PC

The developer suggests that insufficient virtual memory could interfere with the game’s performance, and lead to the crashing issue. You can check your virtual memory (paging file size) first, then configure the settings if needed.

To check your virtual memory:

  1. Press the Windows logo key and R on your keyboard to invoke the Run box.
  2. Paste sysdm.cpl in the box, then click OK.
  3. Go to the Advanced tab, under the Performance section, click Settings.
  4. Again switch to the Advanced tab, under the Virtual memory section, click Change.
  5. Now you’ll see the paging file size on your PC.

To manually allocate paging file size:

If you want to increase your virtual memory to fix the crashing issue, or for a better gaming experience, follow the steps below:

  1. UNCHECK the box of Automatically manage paging file size for all drives, then select Custom size.
  2. Use the below formulas to calculate the values you should set:

    1GB = 1024 MB
    Initial size (MB) = 1.5 * the amount of RAM (GB) on your PC
    Maximum size (MB) = 3 * the amount of RAM (GB) on your PC

  3. If you don’t know how much RAM you have, press the Windows key and R to invoke the Run box. Then type in msinfo32 and click OK. You’ll find the information in the pop-up window.
  4. Calculate and fill in the Initial size and Maximum size, click Set then click OK. For example, I have 8 GB RAM, so my initial size would be 8*1024*1.5=12,288 MB, and my maximum size would be 8*1024*3=24576 MB

  5. Restart your PC to let the changes take effect.

If your game still crashes, try the next fix.

Fix 6: Keep your system up-to-date

If your system isn’t updated regularly, there could be compatibility issues which cause the game to crash. Make sure that you always install the available updates. Here’s how:

  1. In the search bar next to your Start button, type update, then click Check for updates.
    (If you don’t see the search bar, click the Start button and you’ll find it in the pop-up menu.)
  2. Windows will scan for any available updates. If there are no available updates, you’ll get a You’re up to date sign. You could also click View all optional updates and install them if needed.
  3. If there are available updates, Windows will automatically download them for you. Follow instructions to complete the installation if needed.

  4. Restart your PC to let it take effect.

If this doesn’t solve your problem, try the last fix.

Fix 7: Perform a clean boot

A clean boot will start your PC with the minimum sets of drivers and services that Windows requires to run. 

By doing a clean boot, you can identify if any background program was interfering with Naraka: Bladepoint and causing the crashing issue.

Here’s how to perform a clean boot:

  1. In the search bar next to the Start button, type msconfig then click System Configuration.
  2. Under the Services tab, check Hide all Microsoft services, then click Disable all and OK.
  3. Switch to the Startup tab, click Open Task Manager.
    (Windows 7 users: right-click anywhere empty on your taskbar to find the option of task manager.)
  4. Under Startup tab, click each startup item then click Disable until you’ve disabled all startup items.
  5. Restart your PC.

If Naraka: Bladepoint doesn’t crash anymore, this means at least one of the programs you disabled was causing the problem.

Here’s how to find out which one(s):

  1. In the search bar next to the Start button, type msconfig then click System Configuration.
  2. Under the Services tab, tick the Hide all Microsoft services checkbox, then tick the checkboxes in front of the first five items in the list.
    Then click Apply and OK.
  3. Reboot your computer and launch the game. If it once again won’t crash, then you know that one of the services you ticked above is conflicting with it. If it does crash, then the above five services are fine, and you’ll have to keep looking for the offending service.
  4. Repeat steps 2 and 3 above until you find the service that conflicts with Naraka: Bladepoint.

    NOTE: We recommend testing five items in a group since it’s more efficient, but you’re welcome to do it at your own pace.

If you don’t find any problematic services, you’ll need to test the startup items. Here’s how:

  1. Right-click anywhere empty on your taskbar and click Task Manager.
  2. Switch to the Startup tab, and enable the first five startup items.
  3. Reboot and try launching Naraka: Bladepoint to see if it still crashes.
  4. Repeat until you find the startup item that’s conflicting with the game.
  5. Disable the problem program and reboot your PC.

Known issues on Sonic studio virtual mixer driver

Known compatibility issues from Sonic studio virtual mixer driver have been found, per the developer, and the current workaround is to disable this device. If you want to check if you have this device or want to disable it, go to Sound Settings >> Manage sound devices. If you have Sonic studio virtual mixer, you’ll be able to see it there and disable it if needed.


Hopefully this article is helpful! Please feel free to leave a comment down below if you have any questions or suggestions.

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