Your Sims 3 keeps crashing whenever you’re launching the game or in the middle of gaming? Don’t panic! Many players around the world have encountered the similar problem as you do. And they have resolved their Sims 3 crash issue with the solutions in this article.

Why does my Sims 3 keep crashing? There are many reasons that may cause your Sims keeps crashing. Does your hardware specifications meet the minimum requirements? If not, your game can crash without doubts. The improper game settings in your Sims 3 may also crash your game. In addition, your Sims 3 may keep crashing by the issues because of your graphics card issues.

But don’t worry. Whether you’re getting issues like your Sims 3 keeps crashes on the loading screen, or Sims 3 crashes with the black screen, you can try the solutions in this post to fix these issues. Check it out.

How to stop Sims 3 from crashing?

  1. Install the latest game patch
  2. Try Repair Game
  3. Update your graphics card driver
  4. Set Sims 3 to the Windowed mode
  5. Update DirectX in your computer
Note: before getting started, ensure your computer meets the minimum system requirement to play the game.

Fix 1: Install the latest game patch

The developers keeps releasing the game updates to fix some bugs and improve your gaming experience, so you should check the latest patch and install the game patch to keep your Sims 3 up to date.

After updating, restart your computer and open Sims 3 to see if it stops crashing.


Fix 2: Try Repair Game

If you’re getting the crashing issue in your Sims 3 that is installed via Origin, you can try to repair the game issue with the built-in game repairing tool.

1) Go to My Games in Origin Client.

2) Go to The Sims 3, and right click it.

2) Select Repair Game, and follow the on-screen instructions to finish.

3) Restart your router/modern, and restart your computer.

4) Open your Sims 3 to see if it work properly.

If this solution doesn’t work for you, don’t worry. We have other fixes to try.


Fix 3: Update your graphics card driver

The missing or outdated graphics card driver can cause the Sims 3 crashing, so you should make sure your graphics card driver is up to date, and update it if it’s not.

There’re two ways to update your graphics card driver:

Manually update the driver – You can manually find the latest version of your video card from the manufacturer, download the driver from the manufacturer, and install it in your computer. This requires time and computer skills.

Automatically update the driver – If you don’t have time or patience, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to a flagged graphics card to automatically download and install the correct version of this driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

4) Restart your computer to take effect.

Still no luck? OK there’s one more thing to try.


Fix 4: Set Sims 3 to the Windowed mode

This method works for many users who have had the crashing issue. So you can change your Sims 3 to the Windowed mode to fix it. To do so, follow the steps below:

If you can access to the game settings:

1) Launch the Sims 3, click the button on the bottom left.

2) Click the Options menu.

3) In the Graphics tab, uncheck Enable Fullscreen Mode (or select Windowed Mode in Display Type).

4) Save the changes.

5) Restart The Sims 3.

If you can’t launch the game settings in your computer, you can press the Alt and Enter key at the same time to switch to the Windowed Mode. or you can:

1) Open The Sims 3 folder in your computer, then find the Options.ini file.

2) Right click Options.ini file and select Open with Notepad.

3) Locate the line fullscreen=1, and change the value to fullscreen=0.

4) Save the changes. (If you’re prompted to overwrite the file, click OK to confirm.)

Kindly note that the graphics settings in the Sims 3 can also impact your experience, so once you’re in the Windowed mode, you can change the game’s resolutions from the Graphics tab. Try using the lower resolution to see if it fixes the crashing issue.


Fix 5: Update DirectX in your computer

If you’re running the old DirectX feature in your computer, you should consider updating the DirectX in your computer to fix the Sims 3 keeps crashing issue.

How to check the DirectX version and Feature Level in my computer?

if you don’t know how to check the DirectX version, you can try this:

1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.

2) Type dxdiag and click OK.

3) You can see the DirectX Version under the System tab.

How to update DirectX?

As for the DirectX version, generally speaking, for Windows 10, Windows 8 and Windows 8.1, you can directly update your Windows to the latest version to install the latest DirectX in your computer. However, for Windows 7, Windows Vista and Windows XP, you may need to install a update package to install the latest DirectX in your computer.

You can go to the Microsoft website for more information about how to install the latest version of DirectX on different Windows versions.

After installing the latest Windows update or update package, restart your computer and try the game again to see if it works.


That’s it. Hope this post helps in resolving your Sims 3 keeps crashing issue.

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