Dealing with a keyboard that won’t work can be incredibly frustrating, especially when you’re in the middle of something important. If your Arteck keyboard is giving you trouble, this guide is here to help. We’ll walk you through simple, effective solutions to get your keyboard back on track. Let’s fix this together!
Preliminary checks
Before diving into advanced troubleshooting, let’s start with some basic checks to rule out simple issues.
1. Ensure the keyboard is turned on
Okay, we know this might sound obvious, but it could happen to the best of us! Accidentally flipping the power switch is more common than you’d think, and a quick check can save you a lot of frustration.
Arteck keyboards typically have On/Off switch; verify it’s in the On position. If you can’t find it, refer to the user manual. For instance, in the user manual of Arteck HW192 Wireless Keyboard, detailed instructions on how to turn it on are given.

2. Check the battery status
A low or dead battery is one of the most common reasons a wireless keyboard stops working. Confirm the keyboard is charged. If the battery is low (usually indicated by a warning light or LED), recharge it using the provided USB cable. Once charged, try reconnecting the keyboard.

3. Reconnect the keyboard
Sometimes, a simple reconnection can resolve temporary communication issues between the keyboard and your device. If your keyboard is connected through bluetooth, try to disconnect it from Bluetooth settings, then pair it again. For keyboards that utilize a USB receiver to establish a connection, you can unplug the USB receiver from your computer and reinsert it. If the issue persists, try plugging the receiver into a different USB port to rule out port issues.
4. Test on another device
To determine if the issue is with the keyboard or the original device, connect the keyboard to another computer or device. If it’s not working either, it might be a hardware defect. Contact Arteck’s customer support or consider replacing the keyboard if it’s still under warranty.
To further troubleshoot your issues…
If the above steps don’t help much, try the following fixes.
1. Download and install all Windows updates
Your issue might be caused by an outdated version of Windows. Installing the latest Windows updates can often resolve the issue, as these updates often include fixes for hardware compatibility issues and system improvements. Here’s what you need to do:
- Press the Windows logo key to invoke the Search. Type check for updates, Then click Check for updates from the list of results.
- Click on the Check for updates button. Windows will search for available updates and begin downloading them automatically.
- Once the updates are downloaded, click on Install now to begin the installation process. You may need to restart your system after the updates are installed.
If you’re up to date and the keyboard still doesn’t work, proceed to the next fix.
2. Check for interference
If your keyboard is connected via Bluetooth, ensure no other nearby Bluetooth devices (e.g., speakers, headphones, or smartphones) are causing interference. It’s advisable that you remove unnecessary devices from your Bluetooth settings.
3. Update your drivers
Whether your keyboard connects via Bluetooth or a USB receiver, updating drivers is essential for optimal performance. Oudated or corrupted drivers can cause connectivity issues, lag, or unresponsiveness. Keeping your drivers up to date ensures your keyboard communicates smoothly with your device. You can do this via the Device Manager:
- On your keyboard, press the Windows logo key + R to open the Run box. Type devmgmt.msc to open the Device Manager.
- For Bluetooth keyboards, expand these categories and update the corresponding drivers by following the on-screen instructions: Bluetooth (e.g. Bluetooth Device, Microsoft Bluetooth Enumerator); Human Interface Devices, Keyboards (e.g. HID Keyboard Device).
For USB receiver keyboards, expand these categories and update the corresponding drivers by following the on-screen instructions: Human Interface Devices (e.g. USB Input Device), Keyboards (e.g. HID Keyboard Device), Universal Serial Bus Controllers.
Automatically update drivers (recommended)
Manually updating drivers can be a bit of hassle, and Windows might not always provide the latest driver versions in time. In this case, we recommend you use Driver Easy to streamline this process. It’s a handy tool designed to automatically detect outdated drivers, download, and install the latest versions for your system, direct from the manufacturers.
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
Alternatively, you can start a 7-day Free Trial, which gives you access to all premium features. After your trial, you can upgrade to the Pro version. - Restart your computer for the changes to take effect.
This concludes our comprehensive guide on resolving issues with Arteck keyboards. We hope it has been helpful. If you require further assistance, please leave a comment below, and we will respond as soon as possible.