The Epic Games Launcher is such a wonderful platform that you can play your favorite games there. But chances are, you might encounter a black screen once you open the launcher. If that’s your case, don’t worry, here are some working fixes for you.

Epic Games Launcher black screen

Try these fixes:

You might not need to try them all; simply work your way down the list until you find the one that works for you.

  1. Reset your screen resolution
  2. Run the launcher as an administrator
  3. Update your graphics driver
  4. Adjust compatibility mode
  5. Run compatibility troubleshooter
  6. Allow the launcher through firewall
  7. Change your DNS server to the Google Public DNS
  8. Flush the DNS cache
  9. Change high DPI settings
  10. Use a VPN
  11. Reinstall Epic Games launcher

Fix 1: Reset your screen resolution

Your screen resolution adjusts to fit the screen but it might default to the wrong view. In this case, you can reset it.

Here’s how you can do this:

1) Right-click on the empty space from your desktop and select Display settings.

reset screen resolution

2) Scroll down to Display resolution and click on the down arrow button.

reset screen resolution

3) Scroll down and choose 1280×768.

reset screen resolution

After resetting the resolution, open the launcher to check if it’s loading correctly. If not, try the next fix.


Fix 2: Run the launcher as an administrator

Many issues can be fixed by running the program as administrator. So for the black screen when opening Epic Games Launcher issue, you can try this too. To do this, you can:

1) Right-click on the launcher shortcut from your desktop and select Run as administrator.

run Epic Games Launcher as administrator

2) Open the launcher to see if the screen is in black. If it is, move on to the next fix.


Fix 3: Update your graphics driver

When you have a black screen, whether on your computer or any app, your outdated or faulty graphics driver might be the culprit. If you can’t remember when was the last time you updated your graphics driver, then you should do it. And you can benefit a lot from updating the graphics driver. Because it can fix performance bottlenecks and introduce improvements that make games run significantly faster.

There are mainly two ways you can update your graphics driver: manually and automatically.

Option 1 – Manually update your graphics driver

NVIDIA, AMD, and Intel keep updating drivers. To get them, you need to go to the official websites, find the drivers corresponding with your specific flavor of Windows version (for example, Windows 32 bit) and download the drivers manually.

Once you’ve downloaded the correct drivers for your system, double-click on the downloaded file and follow the on-screen instructions to install the drivers.

Option 2 – Automatically update your graphics driver (recommended)

Manually updating drivers can be a challenge. You’ll need to identify your system specs, find the drivers, and then download and install them.If that sounds a lot, consider doing it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running or risk downloading and installing the wrong driver.

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

update drivers automatically

3) Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.
(This requires the Pro version which comes with full support and a 30-day money-back guarantee. You’ll be prompted to upgrade when you click Update All. If you don’t want to upgrade to the Pro version, you can also update your drivers with the FREE version. All you need to do is to download them one at a time and manually install them.)

The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

After updating your drivers, restart your computer for them to take effects.


Fix 4: Adjust compatibility mode

Adjusting the compatibility mode has been tested working for many gamers. So it’s worth a try.

1) Right-click on the launcher shortcut from your desktop and select Properties.

adjust compatibility mode epic games launcher black screen

2) Select the tab Compatibility and check the box Run this program in compatibility mode for: and make sure that Windows 8 is selected. Then check the box Disable fullscreen optimizations. After that, click Apply > OK.

adjust compatibility mode epic games launcher black screen

3) After applying the changes, open the launcher, and check if the problem is resolved. If not, proceed to the next fix.


Fix 5: Run compatibility troubleshooter

Running the compatibility troubleshooter can help you find out the root of the problem and probably fix it. Here’s how to do this:

1) Right-click on the launcher shortcut and select Properties.

run compatability mode Epic Games Launcher black screen

2) Select the tab Compatibility and click Run compatibility troubleshooter. (Make sure that you’ve unchecked any boxes under the Compatibility tab.)

run compatability mode Epic Games Launcher black screen

3) Once the window Program Compatibility Troubleshooter pops up, click Try recommended settings.

run compatability mode Epic Games Launcher black screen

4) Click Test the program and you’ll be directed to the launcher.

run compatability mode Epic Games Launcher black screen

5) Go back to the Program Compatibility Troubleshooter window and click Next.

run compatability mode Epic Games Launcher black screen

6) If there’s no black screen on the launcher, then congratulations! You can choose Yes, save these settings for this program. Till then, enjoy your games.

If the problem persists, then select No, try again using different settings.

run compatability mode Epic Games Launcher black screen

7) Uncheck the box The program worked in earlier versions of Windows but won’t install or run now. Then check the box The program opens but doesn’t display correctly and click Next.

run compatability mode Epic Games Launcher black screen

8) Check the box Error message saying the problem needs to run in 256 colors or 8-bit color mode. Then click Next.

run compatability mode Epic Games Launcher black screen

9) Check Yes, try again using different settings and click Next.

run compatability mode Epic Games Launcher black screen

10) Click Test the program… > Next.

run compatability mode Epic Games Launcher black screen

11) Click Yes, save these settings for this program.

run compatability mode Epic Games Launcher black screen

12) Now, the issue is fixed.

run compatability mode Epic Games Launcher black screen

If you’ve been troubleshooting multiple times and still didn’t fix the issue, don’t worry. There are other working fixes for you.


Fix 6: Allow the launcher through firewall

There is a possibility that your firewall blocks the launcher. So if this is your case, you’re supposed to allow the launcher through firewall.

1) In the Search box, type firewall. From the results, click Firewall & network protection.

allow the launcher through the firewall Epic Games Launcher

2) Scroll down and click Allow an app through firewall.

allow the launcher through the firewall Epic Games Launcher

3) Go through the list and check if Epic Games Launcher is added into it.

If not, click Change settings and follow the on-screen instructions to add Epic Games Launch to the list and let it through the firewall.

allow the launcher through the firewall Epic Games Launcher

If you’ve done all of these, and still it’s a black screen when you open the launcher. Then try the next method.


Fix 7: Change your DNS server to the Google Public DNS

Sometimes changing the DNS server can fix many issues. So here you can also do this to fix the black screen issue.

1) In the Search box, type control panel and click Control Panel from the results.

2) Click Network and Internet. (Note: make sure that it’s View by: Category.)

3) Click Network and Sharing Center.

4) Click on your Connections, whether it’s Ethernet, Wifi or others.

5) Click Properties.

6) Click Internet Protocol Version 4 (TCP /IPv4) > Properties.

7) Click Use the following DNS server addresses:.
In Preferred DNS server: section, type 8888.
In Alternate DNS server: section, type 8844.
Then click OK.


Fix 8: Flush the DNS cache

If you’ve changed the DNS server to Google Public DNS and still the app just displays a black screen, then you’re supposed to clear your DNS cache.

To do this, simply follow the instructions below:

1) Press Windows logo key + R together on your keyboard. Type cmd and press Shift + Ctrl + Enter at the same time.

open command prompt

2) When a prompt appears, simply click Yes.

3) Type the command ipconfig /flushdns and hit Enter.

flush the DNS cache

After successfully clearing your DNS cache, try opening your launcher again to check if it fixes the issue.


Fix 9: Change high DPI settings

1) Right-click on the launcher’s shortcut and select Properties.

change high DPI settings Epic Games Launcher

2) Select the Compatibility tab and click Change high DPI settings.

3) Check the box Override high DPI scaling behavior and click OK.


Fix 10: Use a VPN

Many players reported that using a VPN when opening the launcher fixed the issue. So you can give it a shot.

All you need to do is to download a VPN. Once it’s installed, launch the application and activate the VPN. Then you should be able to open the launcher successfully.

But don’t know which VPN to choose? Don’t worry! Here we recommend NordVPN as your best pick for its military-grade encryption. If you’ve decided to choose NordVPN, here’s a NordVPN coupon code for you! Just get the code, go to the NordVPN subscription page, paste the code, and then follow the instructions to download and install NordVPN.  

vpn

Fix 11: Reinstall Epic Games Launcher

If none of the methods mentioned above work for you, then you might need to uninstall the launcher and reinstall it.

Here’s how you can do this:

1) Close the launcher.

2) In the Search box, type cmd. From the results, right-click on Command Prompt and select Run as administrator.

run command prompt

3) When the window opens, type sfc /scannow and press Enter.
(This may take a little while.)

4) Restart your computer.

5) In the Search box, type add or remove programs. From the results, click Add or remove programs.

uninstall a program

6) From the list, scroll down and select Epic Games Launcher and click Uninstall.

uninstall epic games launcher

7) After uninstalling the launcher, go to the official website to download the latest installer. Till then, follow the on-screen instructions to install the launcher.

This will remove all of your installed games. So you’ll need to download them again.

That’s it – the full list of fixes on the Epic Games Launcher Black Screen issue. Hopefully, they work for you. If you have any questions or ideas, please feel free to leave us a comment below.

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