If you see ERROR #132 (0x85100084) Fatal exception in World of Warcraft (also called WOW) in your computer, and your game crashes with this popup error message. Don’t panic!

Why does the error #132 occur to my game? The error code 132 is related to the add-on issues or the driver incompatibility in your computer. Sometimes it’s hard to identify the exact cause.

But the good news is, you can fix the error 132 easily, and many people have resolved the problem with the solutions below.

How to fix World of Warcraft error 132

  1. Install the latest patch
  2. Update video card driver
  3. Run repair tool to fix the issue
  4. Disable DVR app in Xbox
  5. Run System File Scan
  6. Perform Disk Defragment
  7. Reset user interface
  8. Check for malware and virus
Note: the screenshots below come from Windows 10, and the fixes also work on Windows 8 and Windows 7.

Fix 1: Install the latest patch

Since many technical problems can be resolved by restarting, it never hurts to restart your computer and your game. Often this will be enough to fix the error.

Game developers always keep releasing patches to improve their games and fix any issues, so you should check for updates of your game in Steam or from the official website. Then install the latest patch to keep it up to date. This can fix some issues like the 132 error in World of Warcraft.

Fix 2: Update video card driver

A missing or outdated video card driver can cause the error 132 in WOW, so you should update your graphics card driver to fix your problem.

You can manually download the driver from the manufacturer’s website, and install it in your computer to update the graphics card driver. If you don’t have time, patience or computer skills to update your drivers manually, you can, instead, do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

  3. Click the Update button next to the  flagged video card to automatically download the correct version of their driver (you can do this with the FREE version). Then install it in your computer.

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click
    Update All).

  4. Restart your computer and open your game.

This should fix your problem. If the error still occurs to your game, don’t worry. You have other solutions to try.

Fix 3: Run repair tool to fix the issue

The repair tool in the Battle.net application can help fix the corrupted or damaged files in your game, so you can try fixing the popup error 132 via the tool.

To do so:

  1. Launch the Blizzard Battle.net desktop application on  your computer.
  2. Click the icon of World of Warcraft from the game list on the left.

  3. Click the Options button and select Scan and Repair.

  4. Click Begin Scan, and follow the on-screen instructions to finish. It may take a while.

After repair, restart your game and see if it works properly.

Fix 4: Disable DVR app in Xbox

Many people reported that the game crashed with error code 132 after Windows 10 update. It’s likely to be caused by the Game DVR enabled in your computer. So you should disable Game DVR in Xbox to fix it.

Here’s what you need to do:

If you’re using Windows 10 Build 14393 and earlier: 

  1. Search Xbox from the search box on your desktop, and open it.

  2. You’ll need to log into your Microsoft account if it’s the first time you open it.
  3. Click the Gear button on the left to open Settings.

  4. Click the Game DVR tab, and turn it off.

  5. Restart your computer and open World of Warcraft to see if the error has been removed.

If you’re using Window 10 later than Build 14393: 

  1. On your keyboard, press the Windows logo key and X at the same time, and click Settings.

  2. Click the Gaming section.

  3. Click Game DVR on the left, and make sure to turn off Record in the background while I’m playing a game.

  4. Restart your computer and launch World of Warcraft and see if it works.

Fix 5: Run System File Scan

The System File Checker (SFC) is a Windows tool that scans for corrupted system files and repairs them. Here’s how to use it.

  1. Type cmd in the taskbar search box. Right-click Command Prompt (or cmd if you’re using Windows 7) to select Run as administrator, and then click Yes to confirm.

  2. Once you see the command prompt, type sfc /scannow and press Enter.
  3. Windows will now verify the system files, and automatically fix any issues.
  4. Once verification is complete, exit the Command Prompt and try to launch the the game that was giving you the error.

If the error still persists, don’t worry. There are more solutions.

Fix 6: Perform Disk Defragment

Disk Defragment helps re-arrange the fragmentation and keeps the system files at great performance. So you can try this method to fix the World of Warcraft error 132.

Before starting, you should close all the background applications.

  1. Open This PC, and right click on the hard disk that you want to scan, and select Properties.

  2. Click the Tools tab, and click Optimize (or Defragment now in Windows 7).

  3. In the popup pane, select the drive that you want to defrag, and click Optimize (or Defragment disk in Windows 7).

  4. Follow the on-screen instructions to finish.

Open World of Warcraft again and see if the error has been fixed.

Fix 7: Reset user interface

This is a solution introduced by Blizzard. You can try resetting your user interface to default settings and fix the graphics display issues, such as the error 132. Here’s what you need to do:

  1. Ensure to completely exit and close the game.
  2. Uninstall add-on managers first.
  3. Open Blizzard Battle.net application in your computer. Then click the game icon of World of Warcraft.

  4. Click the Options button, and select Show in Explorer. This will open a folder in File Explorer where all the games of Battle.net are installed.

  5. Click to open World of Warcraft folder.
  6. Find Cache, Interface, and WTF folders. Then right click the three folders one by one, and click Rename and rename them to CacheOld, InterfaceOld, and WTFOld respectively.

  7. Open World of Warcraft and the game will rebuild these folders.

Try playing the game and see if it works.

Fix 8: Check for malware and virus

If your computer is affected by malware or virus, you’re likely to run into the error 132 when playing WOW, or the malware can fake the error message. So you should run a full and complete scan for your system.

So run a virus scan across your entire Windows system. Yes, it will take some time to complete, but it’s worth it. Unfortunately, Windows Defender may not detect it, so it’s worth trying another antivirus application such as Avira and Panda.

If any malware has been detected, follow the instructions provided by the antivirus program to fix it.

Then restart your computer and try to launch your program again to see if it works.

So that’s it. Hope this post comes in handy and helps resolve the error 132 in World of Warcraft. If you have any questions, feel free to add a comment and we’ll see what more we can do.

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