THE KING OF FIGHTERS XV keeps crashing on PC
A screenshot of The King of Fighters XV from Steam

Soon after the release of The King of Fighters XV (KOF XV), lots of PC gamers have been reporting severe issues like game crashing. Some PC players run into the game crashing issue on the startup screen or during the gameplay, while others find the game won’t launch. If you’re experiencing the very same issue, don’t worry. We have the latest fixes for you right here! After reading this article, you should be able to fix The King of Fighters XV crashing issue easily!

Try these fixes

Here’s a list of fixes that have resolved this problem for other KOF XV PC players. You don’t have to try them all. Just work your way through the list until you find the one that does the trick for you.

  1. Verify the game files
  2. Update graphics driver
  3. Install the latest game patch
  4. Install the latest DirectX files
  5. Stop overclocking
  6. Repair Epic Games launcher
  7. Perform a clean boot

Fix 1: Verify the game files

The game will not function properly if there is something wrong with the game files. If you’re not sure whether some game files are missing or corrupted, you can verify the game files.

For Steam users, follow the steps below to verify integrity of game files:

  1. Launch Steam and go to your Library.
  2. Right-click on THE KING OF FIGHTERS XV and select Properties.
    Steam game properties
  3. Click LOCAL FILES on the left, then click Verify integrity of game files…. If Steam finds anything wrong with the game files, it will re-download them from its official server.
    verify the integrity of game files

If you’re playing KOF XV on Epic games Launcher, follow the instructions below:

  1. Launch Epic Games Launcher and go to your Library.
  2. Click on the three dots under the THE KING OF FIGHTERS XV game tile and select Verify.
    verify game files in Epic Games Launcher

Depending on the size of the game files, it may take some time to verify all your game files.

Once the verifying process is done, run THE KING OF FIGHTERS XV to see if it crashes again.

If the game still crashes after you verified the game files, try the next

Fix 2: Update graphics driver

The broken or outdated graphics driver may also be the main culprit behind the game crashing issues. As we all know, an outdated or corrupted graphics driver would trigger game crashing, stuttering (FPS dropping) and even screen flickering issues.

We always recommend gamers to keep their graphics drivers up to date so as to avoid such issues. The latest graphics driver will enhance your graphics card performance and unlock the full potential of your graphics card, giving you an edge in PC video games.

If you don’t remember when was the last time you updated your drivers, definitely do it now.

There’re mainly two ways you can update your graphics drivers:

Option 1: Manually

You’ll need some computer skills and patience to update your drivers this way, because you need to find exactly the right the driver online, download it and install it step by step.

Graphics card manufacturers like Nvidia, AMD and Intel keeps updating their graphics drivers. To get them , you need to go to the website of your graphics card manufacturer:

Then find the graphics driver corresponding with your specific flavor of Windows version (for example, Windows 64 bit) and download the driver manually.

Once you’ve downloaded the correct drivers for your system, double-click on the downloaded file and follow the on-screen instructions to install the driver.

Or

This is the quickest and easiest option. It’s all done with just a couple of mouse clicks – easy even if you’re a computer newbie.

If you don’t have the time, patience or computer skills to update the graphics driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it.

You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
    Driver Easy Scan Now
  3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.
    Update graphics drivers with Driver Easy
    (This requires the Pro version – you’ll be prompted to upgrade when you click Update All. If you don’t want to pay for the Pro version, you can still download and install all the drivers you need with the free version; you just have to download them one at a time, and manually install them, the normal Windows way.)
The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com

You need to restart your PC after you finished updating your graphics driver.

Run KOF XV and check if it crashes or not.

Normally, after you updated the graphics driver, the game crashing issue will disappear.

If the latest graphics driver fails to stop the crash, just read on to try the next fix, below.

Fix 3: Install the latest game patch

SNK CORPORATION, the game developer, releases regular game patches to fix bugs and improve gaming performance. It’s possible that a recent patch has caused the game crash issue, and that a new patch is required to fix it.

If a patch is available, it will be detected by Steam or Epic Games Launcher, and the latest game patch will be automatically downloaded and installed when you launch the game.

Launch KOF XV and see if it crashes again. If this issue persists, or there was no new game patch available, move on to next fix, below.

Fix 4: Install the latest DirectX files

Most games require DirectX 11 to run properly, and THE KING OF FIGHTERS XV is no exception. Try updating / install the latest DirectX version to see if this helps fix the game crashing issue:

  1. Go to the Microsoft DirectX End-User Runtime Web Install page.
  2. Click the Download button to start the download.
    download latest DirectX
  3. Once downloaded, double-click the downloaded .exe file to install it on your computer.
  4. Restart your computer and launch KOF XV.

See if the game crashes again after you installed the latest DirectX file.

If this fix didn’t work for you, try the next fix, below.

Fix 5: Stop overclocking

Many PC gamers would like to overclock the CPU or turbo boost the graphics card in order to gain a better FPS. However, it often crashes the game.

To reduce the frequency of game crashing issues, if you’ve overclocking your hardware, you should reset the CPU or the graphics card to the manufacturer specifications.

If you’re using the software like MSI Afterburner, AMD Overdrive, GIGABYTE Easy Tune, etc., you may need to disable them first.

See this issue persists after you stopped overclocking. If this fix didn’t help, try the next fix, below.

Fix 6: Repair Epic Games Launcher

This fix is for players on Epic Games Launcher. If you play the game on Steam, just skip to the next fix.

THE KING OF FIGHTERS XV may also crash when there’s something wrong with Epic Games Launcher. You can follow the steps below to repair Epic Games Launcher:

  1. On your keyboard, press the Windows logo key and R at the same time to invoke the Run dialog. Type appwiz.cpl and press Enter to open the Programs and Features window in Control Panel.
    Open Programs and Features window in Control Panel
  2. Right-click on Epic Games Launcher and select Repair.
    how to repair Epics Games launcher

After Windows repaired Epic Games Launcher, launch KOF XV to see if it will crash. If it still crashes, try the next fix, below.

Fix 7: Perform a clean boot

KOF XV will crash if there’s a certain app conflicting with it. You can follow the instructions below to perform a clean boot to find that problematic app. Here’s how to do it:

  1. On your keyboard, press the Windows logo key and R at the same time to open the Run Dialog. Type msconfig and press Enter to open the System Configuration window.
    msconfig-win-10
  2. Navigate to the Services tab, check Hide all Microsoft services and then click Disable all.
    system configuration
  3. Select the Startup tab and click Open Task Manager.
    system configuration
  4. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
    system configuration
  5. Go back to the System Configuration window and click OK.
    system configuration
  6. Click Restart to restart your PC.
    system configuration

Restart your PC and launch KOF XV to check if the game crashes again. If not, open the System Configuration window again to enable services and applications one by one until you find the problematic software.

After enabling each services, you need to restart your PC to apply the changes.

Once you find out the problematic software that crashes KOF XV, you can uninstall it to avoid game crashing issues in the future.

If the crashing issue reappears after you disabled all the 3rd party apps and services, try reinstalling KOF XV.

Normally, after reinstalling the game, you’ll be able to fix the crashing issue.

Tips:

If these common fixes didn’t help you fix the KOF XV crashing issue, you can also try investigating Windows crash logs to analyze and troubleshoot the causes of the crash. For more details, see the article: Ultimate guide: how to check Windows 10 crash logs.


Hopefully, one of the fixes above helped you fix the KOF XV crashing issue. Feel free to drop a line in the comment area below if you have any questions or suggestions. Thanks for reading!

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