Windows cannot locate a suitable printer driver [FIXED]

By Enya Zhang  Common ErrorsDriver Error  printerprinter driver   0 Comment

If you keep getting a Windows cannot locate a suitable printer driver error message, you’re not alone. Many users have reported the same. Luckily, they’ve solve this woe with one of the fixes below. So read on and check them out…

Fixes to try

All the screenshots shown below are from Windows 10, but the fixes also work in Windows 8 and 7. You don’t have to try all of them; just work down the list until the problem gets fixed.

  1.  Update your printer driver (nearly always fixes the problem)
  2.  Set printer share permissions

Fix 1: Update your printer driver

Perhaps the most common cause of the Windows cannot locate a suitable printer driver error is an outdated/corrupted/faulty printer driver.

Fortunately, this is also one of the easiest problems to fix.

There are two ways you can get the right drivers for your printer: manually or automatically.

Manual driver update – You can update your printer drivers manually by going to the manufacturer’s website for your printer, and searching for the most recent correct driver. Be sure to choose only drivers that are compatible with your Windows version.


Automatic driver update – If you don’t have the time, patience or computer skills to update your video and monitor drivers manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for your printer, and your Windows version, and it will download and install them correctly:

  1. Download and install Driver Easy. Then run Driver Easy.
  2. Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

  3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

  4. Restart your computer and see if the Windows cannot locate a suitable printer driver problem has been solved.

Fix 2: Set printer share permissions

If you still see this error after updating your driver, it’s time we took a look at your printer share permissions. Because setting this wrong may also cause the error. So Step 2 includes:

1) – 3) : sharing your printer on your host computer.

4) – 6) : turning on network discovery and file and printer sharing on your guest computer(s). 

Host computer: the computer that shares the printer.
Guest computer: the computer that benefits from the shared printer.
 Here’s our guide to setting them right:
Make sure you follow steps 1-3 on your host computer.
  1. On your keyboard, press the Windows logo key and R at the same time. Then copy & paste control /name Microsoft.DevicesAndPrinters into the box and click OK.
  2. Under Printers, right-click on your printer and click Printer properties.
  3. Click the Sharing tab, tick the box that says Share this printer, click Apply -> OK.

    Make sure you do steps 4-6 on EVERY computer that needs access to the printer.
  4. On your keyboard, press the Windows logo key and R at the same time. Then copy & paste control /name Microsoft.NetworkAndSharingCenter into the box and click OK.

  5. Click Change advanced sharing settings.
  6. Under Guest or Public (current profile), click the Turn on network discovery option and the Turn on file and printer sharing option. Click Save changes.
  7. Restart your computer and check if the Windows cannot locate a suitable printer driver issue has been fixed.

That’s it. Hope this article serves its purpose and you can do print jobs on any computers you wish. Feel free to drop us a comment if you have further questions. 🙂

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