Corsair Virtuoso gaming headset is not working properly? If you can’t be heard on the microphone, you can follow the troubleshooting steps in this post.
Try these troubleshooting steps
- Make sure you use the right ports
- Set Virtuoso as the default recording device
- Re-installing drivers
- Change to DVD quality
- Let Windows find the problem for you
Step 1. Make sure you use the right ports
You can connect your Virtuoso headset using the Slipstream Wireless dongle, a 3.5mm jack, or a USB connection. No matter what wired connection you use, you should first make sure you’re utilizing the correct port.
Then, ensure the detachable microphone is firmly plugged in and check if the RGB LED ring indicates the live status (green).
Step 2. Set Virtuoso as the default recording device
Check if your Virtuoso is disabled or not set as the default recording device. If so, you may need to check the microphone levels in case the volume is so low that it can’t record your sound clearly.
- In the notification area, right-click the volume icon and select Sounds.
- Go to the Recording tab and set your headset as the default device. Your device should be displayed as Corsair Virtuoso and shows strong signals when you speak.
- Right-click your Corsair Virtuoso and select Properties.
- Go to the Levels tab and drag the slider to a proper volume.
- Click OK.
Now you can test your microphone by recording your own voice using some voice apps such as Voice Recorder. If the Virtuoso mic works now, you can just join a league and enjoy talking with your teammates. But if the Corsaire mic is still not working, you can try the next fix below.
Step 3. Re-installing drivers
If your Virtuoso microphone not working issue persists, the problem might be in the drivers. Many users find re-installing/updating audio drivers makes their Virtuoso work again.
There are manily two ways for you to do this:
Option 1 – Manually – You can open the Device Manager and expand the Audio inputs and outputs category. Then, right-click the connected headset (i.e. your Corsair Virtuoso) and select Uninstall device. Reboot the PC and connect your headset again to let Windows reinstall them. We only recommend this method if you’re confident in playing with device drivers.
Option 2 – Automatically – If you don’t have the time, patience or computer skills to update your audio driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct driver for your headset, and your Windows version, and it will download and install them correctly:
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- Click the Update button next to the flagged Corsaire Virtuoso driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)
- Reboot your PC for the changes to take effect.
If you need assistance or the issue persists after updating all the drivers, please contact Driver Easy’s support team at firstname.lastname@example.org.
Step 4. Change to DVD quality
The Virtuoso microphone not working can also be caused by unsupported audio format. Therefore, you can follow the method below to change the sound settings to DVD quality.
- Right-click the Volume icon in the notification area, and select Open Sound settings.
- In the Input section, click Device properties.
- Click Additional device properties.
- Go to the Advanced tab, and select DVD Quality in the Default Format section.
- Click OK.
Step 5. Let Windows find the problem for you
The Windows built-in sound troubleshooter may help you out of this Virtuoso microphone not working issue. Although this method has varying success, you can try this simple troubleshooting and see if it does the trick.
- Right-click the volume button in the notification area, and select Troubleshoot sound problems.
- Follow the instructions given in the popped-up Help window.
- You may need to restart your computer for the changes to take effect.
Did the troubleshooting steps above fix your Corsair Virtuoso mic not working issue? If you tried all the methods but to no avail, you may need to contact Corsair Support to let them further assist you.