Fix Renesas USB 3.0 Driver Issue on Windows 10
If you are having problem with Renesas USB 3.0 eXtensible Host Controller on Windows 10, you may not use the USB 3.0 ports properly. To fix the problem, use the solutions below.
Before you get started, ensure that you can use the mouse or touchpad. If you are using a USB mouse and it stops working due to this driver issue, you can plug it into the USB 2.0 port.
Solution 1: Update the Driver via Device Manager
Follow steps below:
1. Open Control Panel.
2. View by Small icons and click Device Manager.
2. In Device Manager, right-click on the Renesas USB 3.0 eXtensible Host Controller and select Update Driver Software…
3. Select Search automatically for updated driver software.
Solution 2: Uninstall then reinstall the driver
Uninstall the driver and reboot your PC, then Windows will reinstall the driver automatically.
Follow steps below:
1.Open Device Manager again.
2. Right-click on the Renesas USB 3.0 eXtensible Host Controller and select Uninstall.
3. Click OK to confirm the uninstall.
4. Reboot your computer. Then Windows will reload the driver automatically.
Solution 3: Download the chipset drivers from the manufacturer’s website
To fix the problem, you can try downloading the Renesas USB 3.0 driver manually. You can visit the PC or the motherboard manufacturer’s website and download the chipset drivers. To download the correct drivers, you need to know the PC model or the motherboard model, and the version of Windows 10 (see How to Get Operating System Version).
Solution 4: Update the drivers using Driver Easy
The final solution you can try is use Driver Easy to update the driver. Driver Easy is a tool that detects, downloads and updates drivers automatically (If you go Pro). It can scan your computer to detect all problem drivers including the problem Renesas USB 3.0 driver.
Download the Free version to detect the problem drivers. The Free version allows you to download drivers one at a time. But if you upgrade to the Pro version, you can download and install all drivers with just one-click. To update all drivers, only two steps are needed.
Step 1: Click Scan Now button.
Step 2: Click Update All button.
Hope the solutions here help you fix the Renesas USB 3.0 driver not working issue on Windows 10.