Your PLAYERUNKNOWN’S BATTLEGROUNDS (PUBG) is stuck on loading screen? Don’t worry. Whether you’re getting issues like PUBG loading screen stuck, or stuck in the black screen with PUBG logo, you can try these methods to fix your problem.
6 fixes for PUBG stuck on loading screen
- Stop overclocking your CPU
- Update available drivers
- Configure Windows Firewall settings
- Turn off BEServices in Task Manager
- Reconfigure Internet
- Temporarily disable antivirus program
overclocking means setting your CPU and memory to run at speeds higher than their official speed grade. Almost all processors ship with a speed rating. However, this may cause your games stuck on loading or crashing, so you should set your CPU clock speed rate back to default to fix the issue.
The missing or outdated drivers in your computer can cause the PUBG stuck on loading screen, especially if there’s something wrong with your graphics card driver, so you should verify that the drivers in your computer are up to date, and update those that aren’t.
You can manually download the driver file for your device drivers from manufacturers, then install it in your computer. This requires time and computer skills.
If you don’t have time or patience, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version, it takes just 2 clicks (and you will get full support and a 30-day money back guarantee).
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the flagged device to automatically download the correct version of the driver (you can do this with the FREE version). Then install the driver in your computer.
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
4) Restart your computer and open PUBG to see if it loads faster.
You can try to tweak the Inbound Rules and Outbound Rules in your Windows Firewall to fix the PUBG stuck on loading screen issue. Follow the steps below to do:
Step 1: Locate your PUBG local file directory
First of all, you should know clearly your PUBG file directory. To do so:
1) Open Steam in your computer, go to Library, right click on PUBG, and select Properties.
2) Click Local files, and click Browse local files.
3) Then you’ll be redirected to the game files in your File Explorer, click TslGame > Binaries > Win64. Then copy this directory link.
Step 2: Create a new Inbound Rule
Since you’ve known the local file directory for PUBG in your computer, now you can create a new rule for Inbound Rules in Windows Firewall.
1) Go to Control Panel, and click System and Security > Windows Firewall or Windows Defender Firewall.
2) Click Advanced settings.
3) Click Inbound Rules, and click New Rule in the right pane.
4) Select Program (it’s selected by default) and click Next.
5) Select This program path, and paste the PUBG file directory link that you just copied (or you can click Browse to select the local file directory in Step 1), and click Next.
6) Leave it as select All the connection, and click Next.
7) Leave it as it is when it comes to When does the rule apply? and click Next.
8) Type a name for this rule and click Finish.
Step 3: Create a new Outbound rule
Once created a new Inbound rule, you should also create a new rule in Outbound Rules for your game file.
1) Still on the Windows Firewall with Advanced Security pane, click Outbound Rules, and click New Rule on the right pane.
2) Select Program (it’s selected by default) and click Next.
3) Select This program path, and paste the PUBG file directory link that you just copied (or you can click Browse to select the local file directory in Step 1), and click Next.
4) Leave it as select All the connection, and click Next.
5) Leave it as it is when it comes to When does the rule apply? and click Next.
6) Type a name for this rule and click Finish.
7) Close all the panes and restart your computer, then launch PUBG in your computer to see if it works.
This should help resolve your PUBG stuck on loading screen issues. Kindly note that you will need to repeat this steps when the game is updated.
If this method doesn’t work, don’t worry. We have other solutions to try.
You can end the background service for your game, and restart the service to fix PUBG stuck on loading screen issue. Here’s how to do it:
1) Open Steam in your computer, and open PUBG.
2) On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
3) In the Run box, type taskmgr and click OK.
4) In the Processes tab, scroll down and select BEServices, and click End task.
This should close your game. If not, you can manually close the game.
Restart your computer, and open your game again to see if it works.
Sometimes the Internet problem can stop your games from running properly, so you can reconfigure your Internet to fix the PUBG stuck on loading screen problem.
1) Type cmd in the search box from the Start menu, right click Command Prompt (or cmd if you’re using Windows 7), and select Run as administrator.
2) Type the following command each time in turn, and press Enter every time after you type each command.
netsh int ip set dns netsh winsock reset
3) After running all the commands above, exit Command Prompt.
4) Restart your computer and open your game again.
Still no luck? OK. There’s one more thing to try.
This sounds a bit weird, but it works for many players. You can try to disable the antivirus program in your computer to fix the PUBG stuck on loading screen issue. To do so:
1) Close the game in your computer.
2) Temporarily disable the antivirus program in your computer, such as Windows Defender, Norton or McAfee.
3) Restart your game and see if it loads properly.
4) If it fixes the issue of PUBG stuck on loading screen, it seems to be caused by your antivirus program. You can add your game program to the exception/exclusion to your antivirus program then try your game again to see if it works, or you can consult your antivirus program developer to have a solution.
5) Don’t forget for re-enable your antivirus program as disabling antivirus may have risks for your computer.
That’s it. Hope this post serves its purpose and help you solve the PUBG stuck on loading screen issue.