Many computer users have reported problems with their HDMI port. They’re getting no image or sound coming out from their devices when they’re using that port. If you’re experiencing this problem, don’t worry. You’re not the only one… and you should be able to fix the problem quite easily using one of the solutions we’ve listed below. You don’t have to try them all; just work your way down the list until you find the one that works for you:

  1. Configure your computer display settings
  2. Update or reinstall your graphics driver
  3. Restart and reconnect your devices
  4. Troubleshoot hardware issues

Method 1: Configure your computer display settings

If you are using multiple monitors on your computer and you get an issue with your HDMI port, it might be happening because you’re using the wrong display setting. So it’s a good idea to check this setting on your computer and make sure you use the right settings to display your screen.

To check your computer display settings, press the Windows logo key and P on your keyboard at the same time. A list of display modes will appear.

The difference between each mode is as follows:

  • PC screen/Computer only — Only using the first monitor.
  • Duplicate — Displaying the same content on both monitors.
  • Extend — Using both monitors to display an extended desktop.
  • Second screen/Projector only — Only using the second monitor.
Display modes in Windows 10.
Display modes in Windows 7.

Experiment with each mode and select the option that is the best match for your needs. If your display settings are correct, you will be able to see images on the screen connected via HDMI.

Method 2: Update your graphics driver

You may experience problems with your HDMI port if you’re using an incorrect graphics driver or it’s out of date. You should try updating or reinstalling your graphics driver and see if this helps you resolve your problem.

There are two ways you can update your graphics driver:

Option 1 — Manually — You’ll need some computer skills and patience to update your driver this way, because you need to find exactly the right the driver online, download it and install it step by step.

OR

Option 2 — Automatically (Recommended) — This is the quickest and easiest option. It’s all done with just a couple of mouse clicks – easy even if you’re a computer newbie.

Option 1 – Download and install the driver manually

Your graphics adapter manufacturer keeps updating drivers. To get them, you need to go to its website, find the drivers corresponding with your specific flavor of Windows version (for example, Windows 32 bit) and download the driver manually.

Once you’ve downloaded the correct driver for your system, double-click on the downloaded file and follow the on-screen instructions to install the driver.

Option 2 – Automatically update the graphics driver

If you don’t have the time, patience or computer skills to update the graphics driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:

1) Download and Install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3)  Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

Method 3: Restart and reconnect your devices

Sometimes restarting and reconnecting your devices is an effective method to get your HDMI port work again. Here’s what you need to do:

1) Disconnect all your HDMI cables from your ports.

2) Shut down all your devices (your computer, monitor and TV) completely and unplug their power cables (and battery if you are using a laptop).

3) Leave them for five minutes.

4) Plug the power cables (and the battery) back in.

5) Connect the HDMI cables back to your devices.

6) Power on the devices.

Now see if you can use your HDMI port.

Method 4: Troubleshoot hardware issues

If your HDMI connection is still not working, it’s likely there are hardware issues with your HDMI port, cable or your devices. In this case, there are a few things you need to do:

First, replace your HDMI cable with a new one. This will resolve any problems you might be experiencing due to your cable.

If changing the cable doesn’t work for you, try your HDMI connection with another TV or monitor or another computer. If there are problems with any of your devices, you should get them repaired or replaced.

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