If you see a yellow exclamation mark, or a question mark next to your Intel (R) Management Engine Interface (IMEI) device name in Device Manager, don’t panic, we’ve got some fixes for you. You might find it hard to believe, but this problem is not as serious as you think, and the fix for it could be as simple as pie.
Try these fixes, one at a time
Here are 3 of the most effective methods for you to try. You may not have to try them all; just work your way down until you find the one works for you.
What is Intel Management Engine Interface (IMEI)?
to make it easy to understand, we just need to cover the most basic information that you need to know about IMEI. Intel first came out with IMEI, started with older chipsets. Then IMEI evolved, now it’s called AMT (Active Management Technology). Basically, what it does is that it allows you to have remote control to a computer even if that computer doesn’t have an OS or is turned off. In this way, you will be able to configure and install the OS from a distance on the target computer, which could locate at the other side of the world.
First of all, you need to check to see if you have any updates or patches from Windows Update that you missed out on. If find any, please update them first before you proceed with the following steps.
2) Click Check for updates.
If found any, please make sure you update all of the device drivers or patches. Then restart your computer.
The Code 10 error in Device Manager usually indicates driver error. In some cases, the driver error could be related to wrong driver installed. To fix it:
1) On your keyboard, press the Windows logo key and X at the same time, click Device Manager.
2) Click to expand System devices. Right-click Intel (R) Management Engine Interface and click Uninstall.
3) When prompted with the uninstall confirmation, check the box for Delete the driver software for this device, and then click OK to continue.
3) Reboot your computer. Windows will automatically help you update the correct driver once you restart.
If the above method doesn’t solve your problem, its’ likely that you’re using the wrong driver altogether.
There are two ways you can get the right drivers for your video card and monitor: manually or automatically.
Manual driver update – You can update your Intel Management Engine Interface drivers manually by going to the manufacturer’s website for it, and searching for the most recent correct driver for each. Be sure to choose only drivers that are compatible with your variant of Windows 10.
Automatic driver update – If you don’t have the time, patience or computer skills to update your video and monitor drivers manually, you can, instead, do it automatically with Driver Easy. It’ll automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the flagged Intel Management Engine Interface driver to automatically download and install the correct version of this driver (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).