If you’re on Windows and you see the error message saying The Spotify application is not responding, you’re not alone. Many Windows users are reporting this problem as well. But no worries, it’s possible and quite easy to fix.
Here are 3 solutions for you to try. You may not have to try them all; just work your way down until you find the one works for you.
Note: The screen shots are shown on Windows 10, but all fixes apply to Windows 7 and Windows 8 as well.
One of the causes of the Spotify not responding problem can be faulty Spotify files. You should do a clean reinstall of Spotify to see if the problem is resolved:
1) On your keyboard, press the Windows logo key and R at the same time, then type %appdata% and press Enter.
2) Right-click the Spotify folder and click Delete.
3) Go to Spotify website to download the latest version of Spotify and install it again.
Another thing you should look into is whether you have the correct drivers installed. You should verify that all your devices have the right driver, and update those that don’t.
If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to all flagged devices to automatically download and install the correct version of their drivers (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
In some cases, your system will interfere with applications using too much PC resources. You can shut down certain programs and try to re-open Spotify.
1) Right-click the taskbar at the bottom of your PC desktop and click Task Manager.
2) Right-click the Spotify application running and click End task. If you have more than one entry, repeat to end all the tasks listed.
3) Open your Spotify again to see if the problem is resolved.