Logitech Wireless Mouse Not Working [Solved]
It can be very frustrating if your Logitech Wireless Mouse stops working, especially if you are using desktop PC without touchpad. There are several reasons which may cause your wireless mouse not working. They could be broken USB ports, corrupted drivers, discharged batteries, dead device, etc.
You can follow steps below to try resolving the problem.
1.Remove the unifying receiver and batteries for 5 seconds
This should be the first thing you try when your Logitech wireless mouse stops working, as this is easy to do and always works. This is to let the device understand the depth of the situation. The removing and then re-inserting the device would only act as a much needed restarter to the device.
2.Check if there is problem with the mouse driver
If there is problem with the mouse driver, the mouse won’t work properly. You can check for the driver status in Device Manager.
If you are not sure how to go to Device Manager, the steps below may help. Since the mouse doesn’t work, use your keyboard.
1). Press Win+R （Windows key and R key） at the same time. A Run dialog will appear.
2). Type devmgmt.msc in the run box and press Enter key. Then the Device Manager window will pop up.
3). Press Tab key to go to the device list and use the arrow key to locate category Mice and other pointing devices. Press Alt + right arrow keys together to expand the category (If you want to close the category, press Alt + left arrow keys.). You will see Logitech mouse under this category. If you see there is a yellow mark next to the device, there is problem with the driver.
In this case, use arrow key to locate the Logitech mouse device, then press Shift + F10 keys to open context menu. Select Uninstall, then reboot the system. After reboot finishes, Windows will detect the mouse automatically.
If your mouse occasionally works , you can use Driver Easy to update drivers in your computer. Driver Easy will auto detect all problem drivers including the mouse driver in your computer, then download and install the right drivers.
3.Change USB port
The problem caused might be due to broken USB port issue. Plug the USB unifying receiver into another USB port to see if the problem resolves.
4.Replace the batteries
The wireless mouse relies on AA alkaline batteries for power. Remove the batteries, and then inset them again. If the problem persists, replace the batteries.
5.Try using the mouse on a different surface.
Electrical items and metal items may interfere with the signal of the mouse. Keep the mouse and the receiver away from the electrical items such as cordless or cellular telephones or other wireless mouse devices or receivers. Do not put the mouse or the receiver on metal surface or objects, especially long metal rails or cables.
6.Try the mouse on a different computer
Try the mouse on a different computer. This will help determine if the mouse is dead. If the mouse works on another computer, the device is working properly. If the device does not work on another computer and you have tried all steps in this article, you can consider replacing the mouse.