Use Driver Easy to fix Wacom “Your device is not connected” problem immediately!

If you can’t get your Wacom tablet to work, and when you check the Wacom Desktop Center, it says: “No Device Connected“, you’re not alone. Many Windows users have seen this problem before. 

Annoying as it might seem, it’s not hard to fix. Here are 3 solutions for you to try. You don’t need to try them all, just work your way down and find the one works for you. 

  1. Restart Wacom Services
  2. Re-install Wacom Tablet Driver 
  3. Update Wacom Tablet Driver (Recommended)
The following screen shots are shown on Windows 10, but they work on Windows 7 as well. 

1. Restart Wacom Services

The reason why your Wacom stops working properly could be that Wacom service was turned off by some program with your knowing. To fix it: 

1) On your keyboard, press the Windows logo key and R at the same time, type services.msc and press Enter

2) Press T key on your keyboard to faster locate TabletServiceWacom. Right-click it and click Restart

If the Restart is not an option for you, select Stop and then Start to restart it. 

3) Wait for the process to finish. You may need to restart your computer afterwards. 

2. Re-install Wacom Tablet Driver 

Faulty driver could be the cause of your not working hardware. To fix such a problem, try re-install Wacom Tablet driver: 

1) On your keyboard, press the Windows logo key and X at the same time and click Device Manager

2) Expand Human Interface Devices and right-click the Wacom device you see in your Device Manager window, select Uninstall device

Click Uninstall to confirm the change. 

3) Restart your computer. Then Windows will locate a driver for you. Install as instructed. 

Your problem is probably being caused by driver issues. The steps above may resolve it, but if they don’t, or you’re not confident playing around with drivers manually, you can do it automatically with Driver Easy

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. 

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy. 

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to the flagged  Wacom Tablet driver to automatically download and install the correct version of this driver (you can do this with the FREE version). 

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 

88 people found this helpful
Most Voted
Newest Oldest
Inline Feedbacks
View all comments