win32kbase.sys blue screen error [Fixed]
When you’re running a game or video on your computer, your screen suddenly goes blue and shows an error: SYSTEM SERVICE EXCEPTION (win32kbase.sys). You’re not the only one experiencing this issue. It has happened to many Windows users. But the good news is you may be able to fix it by trying one of the methods below. You may not have to try them all. Just work your way down the list until you find the one that works.
How to fix the win32kbase.sys error
To troubleshoot the win32kbase.sys blue screen error, you can first try running the System File Checker to check for corrupted or missing system files. Follow me:
- Type cmd in the Windows search box.
- Right-click on Command Prompt and select Run as administrator.
- Click Yes at the User Account Control prompt.
- Once Command Prompt is open, type sfc /scannow and press Enter on your keyboard.
Note: There’s a space between sfc and /scannow.
- When the verification reaches 100%, you’ll see something like this if issues were found and corrected:
Windows Resource Protection found corrupt files and successfully repaired them.
Then, restart your PC and your system will repair the problem.
If the problem somehow persists, try Method 2 below.
Another tool you can use to check your system and troubleshoot the issue is DISM.exe. It can help restore detected system files. Here’s how to run the DISM tool:
- Type cmd in the search box, right-click on Command Prompt and select Run as administrator.
- Copy-paste the command below, then press the Enter key.
DISM.exe /Online /Cleanup-image /Scanhealth
It will take a moment to scan your system.
- If there’s any problem detected, then you can type the command below, then press Enter to solve it.
DISM.exe /Online /Cleanup-image /Restorehealth
Or if you see something like the screenshot below, continue with the next method to fix the blue screen error.
In many cases, the SYSTEM SERVICE EXCEPTION (win32kbase.sys) error is caused by incompatible, faulty or outdated drivers.
There are two ways to update your drivers — manually and automatically.
Manual driver update — You can update your drivers manually by going to the manufacturer’s website of each device on your PC, and searching for the most recent correct driver. Be sure to choose the driver that’s compatible with your exact device model and your version of Windows.
Automatic driver update — If you don’t have the time, patience or computer skills to update all your drivers manually, you can, instead, do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.
- Download and install Driver Easy.
- Run Driver Easy and click Scan Now. It will scan your computer and detect any problem drivers.
- Click the Update button next to a flagged driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)
- Restart your computer and see if the problem is resolved.
Note: If you need assistance, please contact Driver Easy’s support team at email@example.com.
It’s also possible that some recent change you’ve made to your system is causing the BSOD error. To undo system changes, you can follow these steps:
- Type restore in the Windows search box and select Create a restore point or System Restore.
- When the System Restore window pops up, select Choose a different restore point and click Next.
- Check the box beside Show more restore points, and select a point in time when you remember your computer was last working properly, then click Next.
- Save any open documents on your PC, then click Finish.
- Click Yes, and your PC will restart.
Just have try now!
You’re welcome to leave a comment below to share your results or any other suggestions.