Getting a BSOD error with the stop code: VIDEO_MEMORY_MANAGEMENT_INTERNAL? You’re not alone. It’s one of the common blue screen errors that many Windows users may encounter. The good news is there are a few fixes available. Read on and find out what they are…

Why am I getting this error?

VIDEO_MEMORY_MANAGEMENT_INTERNAL error (code: 0x0000010E) can be triggered under many circumstances. Some possible causes include corrupt system files, problematic graphics card driver, and defective RAM.

Try these fixes…

You don’t have to try them all; just work your way down the list until you find the one that does the trick!

1: Run in compatibility mode

2: Uninstall Windows Updates in Safe Mode

3: Update your graphics card driver

4: Repair corrupted system files

5: Test your RAM

6: Microsoft Hotfix (for Windows Vista and Windows Server 2008)

7: Reinstall Windows

Fix 1: Run in compatibility mode

If you encounter this error when using a program, such as playing video games, you can try to run it in compatibility mode:

  1. Right-click the software and click Properties.
  2. Under the Compatibility tab, select Run this program in compatibility mode for and choose an OS version. Click Apply then OK.
  3. If you don’t know which OS version would work, click Run compatibility troubleshooter.
  4. Click Try recommended settings.
  5. Click Test Program then click Next.
  6. If the program runs properly, click Yes, save these settings for this program.

If running the app in compatibility mode doesn’t solve your problem, try the next fix.

Fix 2: Uninstall Windows Updates in Safe Mode

Windows Updates can occasionally trigger random issues in software drivers. You can try to enter Safe Mode and uninstall the most recent updates:

  1. Boot into Safe Mode. Press the Windows logo key and R on your keyboard to invoke the Run box.
  2. Type control panel, then click OK.
  3. Select View by: Category, then click Uninstall a program.
  4. Click View installed updates.
  5. Select the problematic update, then click Uninstall.
To identify the problematic updates, look for recent Windows updates or those related to graphics cards drivers.

Restart your PC and check if the problem persists.

Fix 3: Fix Your graphics card driver

Faulty or outdated graphics card driver is also a common cause of this error. Many users are able to solve their problems by updating, rolling back, or reinstalling their graphics driver. Here are two ways to do it:

Option 1: Automatically (Recommended!)

If you don’t have the time, patience, or computer skills to update your graphics card driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for your exact graphics card and your Windows version, then it will download and install the driver correctly.

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click the Update button next to a flagged graphics card driver (you can do this with the FREE version). Then you will need to manually download and install the driver.
    Or, click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at

Option 2: Manually (via Device Manager)

Device Manager is a Windows feature that allows you to check and alter hardware settings as well as driver status. You can roll back or reinstall your drivers via this tool:

To roll back your driver:

  1. Press the Windows logo key and R on your keyboard to invoke the Run box.
  2. Type devmgmt.msc, then click OK.
  3. Right-click on your graphics card device, then click Properties.
  4. Click Roll Back Driver. If it’s grayed-out, that means there’s no previous version of the driver installed on your computer. You will need to download a previous version of your driver to complete the rollback.
  5. You can visit the manufacturers’ websites where you may find the previous versions of your drivers:


To reinstall your driver:

  1. In Device Manager, right-click on your graphics card device, then click Uninstall.
  2. Restart your computer.
  3. Windows will attempt to install the driver automatically.

Check to see if your PC can function normally.

Fix 4: Repair corrupted system files

Sometimes this error can be triggered by missing or broken system files. To scan and restore the corrupted system files, there are two options you can try:

Run the System File Checker

The System File Checker tool is a Windows built-in feature that allows you to scan and repair the Windows files. Here’s how to do it:

  1. Press the Windows logo key and R on your keyboard to invoke the Run box.
  2. On your keyboard, type cmd and press CtrlShift and Enter at the same time to run Command Prompt as administrator.
  3. You’ll be prompted for permission. Click Yes to open Command Prompt.
  4. Type sfc/scannow, then press Enter.
  5. The System Files Checker tool will automatically scan for corrupt or missing files and fix them, if there’s any.

If the SFC tool doesn’t reveal any problematic files or fail to fix the files, try the second option.

Use Reimage to repair system files

If this BSOD error is triggered by malfunctioning system files on your PC, you’ll have to either repair the files or reinstall Windows. Before you attempt to reinstall Windows, we recommend trying Reimage to repair your system files.

Reimage diagnoses and repairs system software issues without affecting your personal files and programs. It’s like doing a clean installation of Windows without asking you to back up and redownload all the files and apps. Here’s how:

  1. Download and install Reimage.
  2. Run the software. Reimage will start a deep scan into your system. The process may take a while.
  3. Once the scan is complete, you can review the summary. If Reimage detects fatal issues that caused the BSOD error, you can click START REPAIR to fix the problem.
    (The repair is available with the paid version of Reimage. It comes with a 60-day money back guarantee so you can refund anytime if Reimage doesn’t fix your problem.)

Fix 5: Test your RAM

Faulty RAM could also trigger this error, but things can be a little tricky if it’s the root cause. You can use the Windows Memory Diagnostic tool as the following instructs:

  1. Press the Windows logo key and R on your keyboard to invoke the Run box.
  2. Type mdsched.exe, then click OK.
  3. Click Restart now and check for problems (recommended).
    IMPORTANT: Make sure to save all your work before restarting.
  4. Windows will run diagnosis automatically, which can take a few minutes. When it’s finished, your PC will reboot.
  5. The results will be shown on your desktop. If you don’t see any notification, right-click the Start menu then click Event Viewer.
    (Windows 7 users: Click Start >> Control Panel >> Administrative Tools >> Event Viewer.)
  6. Click Windows Logs >> System >> Find.
  7. Type memory diagnostic, then click Find Next.
  8. If you see “no errors”, it means your RAM is functioning well and did not cause the BSOD error. Try other solutions to solve your problem.
Here’s comes the tricky part…

If you do see an error, you may consider replacing your RAM. Even though it may not be the cause of your BSOD error, it WILL probably cause your PC to crash at some point.

Check if your device is still under warranty or consult your machine’s manufacturer for assistance.

Fix 6: Microsoft Hotfix (for Windows Vista and Windows Server 2008)

Microsoft has developed a hotfix for this sort of error. However, you will only be able to use it if you are a Windows Vista or Windows Server 2008 user.

Click here for more information and hotfix download.

Fix 7: Reinstall Windows

Reinstalling Windows can be helpful in many situations. However, it’s just not our first choice since we would need to back up files and apps in advance, and things can get messy.

The good news is you don’t need a third-party tool, just Windows itself will do. You can refer to this article for detailed instructions: how to install Windows from a bootable USB.

Make sure to BACK UP your files before you reset your PC.

Hopefully this article helps! Please feel free to leave a comment if you have any questions.

1 people found this helpful