Windows 10 Refresh & Reset Easily

Sophie Luo, in Common error Tags: Windows 10



Different from previous builds, Windows 10 allows you to choose different recovery options when you are having problems with your computer. In this post, we will be showing you different options to help you solve your computer problems. 

1. If your PC isn’t working well because of a recently installed application, driver or update. 

2. If you are not sure why your PC isn’t working well. 

3. Your PC won’t start. 

4. You want to clear all your personal information and data before you donate or recycle it. 

5. You want to go back to your previous version of Windows.



1. Restore from a system restore point

Note: Different from previous builds, Windows 10 shut off system restore feature by default. If you want to use this feature, you need to turn it on first. For more information as to how to enable system restore feature, please visit this post here

If you can recall that the computer is not working properly due to some recent installed applications or device drivers, you can perform a system restore to help get your PC normal again. 

1) Click Start button, then select Control Panel

2) Press Ctrl + F keys at the same time to invoke a search, then type in recovery in the search box. Then choose Recovery from the panel.



3) Then choose Open System Restore


4) Click Next to continue. 


5) Then choose from the list the point of time before you install the applications or drivers that could cause your PC not working properly, and hit Next.


6) Click Finish to continue.



When prompted with the following notification, click Yes to confirm.



2. Reset your PC

If you are not sure why your PC is not working properly all of a sudden, you can try to reset it. 

Note: Windows 10 allows you to choose whether to keep your files or remove everything. 

For more information as to how to reset your PC in different ways, please visit the following post: 

How to reset my Windows 10? 


3. Restore your PC from a hard reboot or using installation media

If your PC won’t start, you can try to 1) restore your PC by refreshing or resetting it from hard reboot; or 2) restore your PC using installation media, which could be a USB or a disk. 

1) If you choose to restore your PC from a hard reboot, you can visit the following post for more detailed information:

How to refresh or reset from a hard reboot in Windows 10? 

WarningWe do not recommend you to precede this hard reboot option because restarting a computer without support of operating system could result in data loss, incomplete installations and suspension and corruption of any processes that were running before the reboot. Please do not try this when your computer is at a good state.

2) If you choose to restore your PC by using a USB flash drive, You can visit the post here fore more information:

How to install Windows with a USB flash drive from the very beginning? 


4. Reset  your PC 

If you are thinking about recycling your PC, or that you are donating your computer to other people, you do not want your personal data to be accessed by others, so you need to whip up all the information on your PC. We recommend you reset your PC. 

For more information as to how to proceed the reset, please visit the post here: 

How to reset Windows 10, the easy way?


5. Go back to an earlier build

Note: The going back to an earlier build option is only available 10 days within your update. 

If you are not entirely satisfied with Windows 10, and are thinking about going back to your previous builds, be it Windows 7, Windows 8, or Windows 8.1, you can try to downgrade your Windows 10 to its earlier version. 

For more information, please visit the following post:

How to downgrade my Windows 10 to Windows 7/ 8/ 8.1? 

Help Us Improve Article
  • Chris

    Hi since applying the latest Win 10 update to my MS Surface Pro, it has become almost unusable. I have the recommended keyboard and cursor jump occurs whenever I try to do something so I resort to tablet mode and remove the keyboard and my touch screen capability is only partial screen. Why introduce such fundamental problems in an upgrade? Prior to this I was singing the praises of MS and the Surface Pro, now well it is almost unusable. Really frustrated!!

  • Reet

    Why is it that when one needs help in Windows 10 one has to always purchase a program for a lot of money. There is further more no guarantee that the program is useful. What happened to all the nice tips fot Windows 7 or earlier.
    I know well how to use Windows restore and these programs, but if an update has been made by Microsoft, often it is no longer possible to use the point one would like. After removing a program from this note book also other programs and drivers were removed. To query; how do I restore my external mouse properties, all kinds of answers are supplied, but not a single one, which is the answer.

    • Sophie Luo

      Hi, Reet.

      Regarding your mouse properties restore problem, it is suggested that you have a try at the free version of Driver Easy.
      Here is the download link:
      http://www.drivereasy.com/DriverEasy_Setup.exe

      It will help you scan for the missing drivers. When Driver Easy helps you locate the driver, use it to download the mouse driver for you as well. Then install as instructed.

      Please keep us updated so we can see what more that we can do.