ASUS Laptop Keyboard Not Working [Fixed]

By Lillian Lai in Others Tags: keyboard

If you discover your laptop keyboard is not working on Asus, don’t worry! It’s one of the common issues and you can easily fix the ASUS laptop keyboard not working issue.

Whether you’re getting the issue like keyboard not responding, keyboard not detected by your Windows, or some keys not working, you can resolved your issue with the methods in this article. 

How do I fix laptop keyboard not working Asus?

Here’re the five solutions for you to try. You don’t need to try them all; just work your way down until your problem is fixed.

  1. Restart your laptop to fix laptop keyboard not working
  2. Modify the keyboard settings
  3. Uninstall the keyboard driver
  4. Update the keyboard driver
  5. Troubleshoot the hardware issue
Note: All the screenshots below are from Windows 10, but the fixes apply to Windows 8 & 7 as well.

Method 1: Restart your laptop to fix keyboard not working

As many technical issues can be solved by restarting, it’s never harmful to restart your laptop to fix the keyboard not working issue on Asus, and it works like a charm for many  users.

So you can just simply restart your laptop and see if your keyboard works.

Method 2: Modify the keyboard settings

You can try to modify the settings for Filter Keys in your laptop to fix the keyboard issue.

Filter Keys enables you to control the pace of repeated keystokes and slow down the acceptance of keystrokes if required, in order to make typing easier for users with hand tremors.

1) Right click the Start button at the bottom left on your desktop, then click Settings (if you are using Windows 10) or Control Panel (if you are using Windows 7).

2) Click Ease of Access (or Ease of Access Center).

3) Click Keyboard (if you are using Windows 10) or Make the keyboard easier to use (if you are using Windows 7).

4) Disable the Filter Keys function (switch off Filter Keys or uncheck Turn on Filter Keys).

5) Restart your computer and check if your keyboard works on your Asus laptop.

Method 3: Uninstall the keyboard driver

The incorrect or corrupted driver can cause the keyboard issue on your laptop. You can reinstall the driver for your keyboard. You need to do this in Device Manager.

If only some keys stop working, you can run devmgmt.msc in the Run box to directly open Device Manager. If none of the keys work, don’t worry, you can try the steps below to open it.

1) You can open Control Panel in your computer first. 

You can click the Start button on your desktop, then you should see Control Panel in the list. In the newer Windows 10 versions, Control Panel may be removed from the Start button, but you can use Cortana: click Cortana, and say Device Manager, then you can open Device Manager directly.

2) click view by small icons or view by large icons to view all Control Panel items.

3) Click Device Manager to open it. 

4) Double click Keyboards to expand it, and right click on your keyboard, then select Uninstall device.

5) Confirm the uninstallation.

6) After uninstalling, restart your Asus laptop and your Windows will reinstall the device driver automatically for you. Then check if your keyboard works now.

Method 4: Update the keyboard driver

A missing or outdated driver can cause the problem. If the keyboard issue persists after uninstalling the keyboard driver, you can try update the keyboard driver for your Asus laptop.

There are two ways you can update your keyboard driver: manually and automatically.

Manually update the driver – You can update your keyboard driver manually by going to the official Asus website, and searching for the latest driver for your keyboard. Make sure that the driver is matched with your Windows OS and your laptop model. This requires time and computer skills.

Automatically update the driver – If you don’t have time or patience to manually update the driver, you can do that automatically with Driver Easy.

Driver Easy will automatically recognize your Windows system and find the correct driver for your keyboard. You don’t need to risk downloading the wrong keyboard driver.

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to the flagged keyboard device name to automatically download and install the correct version of those driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)

4) Restart your laptop, and check if your keyboard works.

Method 5: Troubleshoot the hardware issue

The hardware faculty is likely to cause the keyboard not working issue on Asus laptop. You can troubleshoot the following hardware:

1. Check the keyboard battery

The battery issue is one of the possible hardware faculties.

1) Shut down your laptop.

2) Remove the battery from your laptop.

3) Wait for few seconds, and connect your laptop with AC power cord directly.

4) Reboot your laptop and check if your keyboard works.

2. Check the USB connection (USB keyboard)

If you are using the USB keyboard, check if the USB connection works properly.

You can try to unplug and re-plug the keyboard to reconnect. Or you can plug the keyboard to another USB port and see if it works.

3. Check the wireless adapter (wireless keyboard)

If you are using a wireless keyboard, make sure the wireless connection works properly. Move your keyboard closer to your wireless receiver.

Here’re the five effective solutions to fix Asus laptop keyboard not working. If you have any questions, feel free to leave a comment below. If you think it helpful, feel free to share with your family and friends.