Having a computer won’t shut down problem is like having a baby that refuses to go to sleep. You must be worried sick that your computer will soon drain itself if you don’t take actions NOW.

Surprisingly, this is quite a common problem. But although it’s quite frustrating, it’s usually not that hard to fix.

4 fixes for Computer Won’t Shut Down

All the fixes below work in Windows 10. You don’t have to try all of them; just work your way down until this computer won’t shut down problem is resolved.

  1.  Update your drivers
  2.  Turn off fast startup
  3.  Change Boot Order in BIOS
  4.  Run Windows Update Troubleshooter

Fix 1: Update your drivers

This problem may occur if you are using the wrong device driver or it’s out of date. So you should update your drivers to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

4) Test your PC to see if it shuts down normally. If yes, then congrats! If the issue remains, please move on to Fix 2, below.


Fix  2: Disable fast startup

Fast startup is a new feature in Windows 10 that helps our computer restart faster. But sometimes it can interfere with the shutdown process, hence the computer-not-shutting-down problem. Here’s how to disable fast startup:

  1. On your keyboard, press the Windows logo key and R at the same time, then copy & paste powercfg.cpl into the box and click OK.
  2. Click Choose what the power buttons do.
  3. Click Change settings that are currently unavailable.
  4. Make sure the box beforeTurn on fast startup (Recommended) is unchecked, then click Save changes and close the window.
  5. Hopefully computer won’t shut down issue has been solved. If the problem still persists, move on to Fix 3, below.

Fix 3: Change boot order in BIOS

Changing boot order in BIOS turns out to be another effective solution to your computer-won’t-shut-down problem. Here’s how we do it:

  1. Click the Start button > the settings button.
  2. Click Update & Security.
  3. Click Recovery > Restart now.
  4. Click TroubleshootAdvanced optionsUEFI Firmware Settings.
  5. Click Restart.
  6. Go to the Boot tab.
  7. Select The Default or HDD at the top of the boot order.
  8. Press F10 to save changes and exit BIOS.
  9. Hopefully your computer won’t shut down problem has been sorted. But if it doesn’t, don’t worry. There’s one more fix for you to try.

Fix 4: Run Windows Update Troubleshooter

If all else fails, you can run Windows update Troubleshooter to detect and hopefully fix the problem. To do so:

  1. On your keyboard, press the Windows logo key and R at the same time, then copy & paste control.exe /name Microsoft.Troubleshooting into the box and click OK.
  2. Click on Windows Update > Run the troubleshooter.
  3. Follow the on-screen instructions to fix any lurking problems.
  4. Shut down your computer once again and see if the computer won’t shut down problem gets fixed by now.

That’s it – 4 tried and tested solutions for you to fix this computer won’t shut down problem. Hope it helps and everything goes off without a hitch on your computer. Feel free to drop us a comment if you have any further questions or ideas to share with us. 🙂

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