dxgmms2.sys Blue Screen Error on Windows 10 [SOLVED]

By April Cai in Blue Screen Error Tags: BSODWindows 10

Probably you’re enjoying your video games, however, suddenly your game crashes. As a result, you see this nightmare — a blue screen with an code including dxgmms2.sys. Probably you may see the error code one of these:

SYSTEM_SERVICE_EXCEPTION
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
PAGE_FAULT_IN_NONPAGED_AREA
DRIVER_IRQL_NOT_LESS_OR_EQAUL

You might probably encounter this dxgmms2.sys blue screen error after your install Windows 10 or install Windows 10 updates. It’s terrible though, luckily, we’ve got some solutions for you to try. 

This guide will be covering 2 effective solutions step by step. Please start from the top of the solutions list till you solve your problem.

  1. Do a clean install of your graphics card driver
  2. Disable hardware acceleration
IMPORTANT: You need to log into Windows on the problem computer to try these solutions. If you can’t log into Windows due to the error,  restart it in Safe Mode, then try these solutions.

Solution 1: Do a clean install of your graphics card driver

This dxgmms2.sys blue screen error could be probably caused by an old, corrupted graphics card driver on your Windows 10. You can probably solve it through updating your graphics card driver.

Part 1: Uninstall your graphics card driver

1) On your keyboard, press the Windows logo key  and  (at the same time) to invoke the quick-access menu.

2) Then click Device Manager.

3) Right-click your graphics card under the Display adapters section. Then click Uninstall device.

4) Click Yes if asked to confirm.

Part 2: Download and install the latest graphics card driver

You have two alternative ways to get the latest graphics card driver: manually and automatically.

Manually download and install the latest graphics card driver – You can update your graphics card driver manually by going to the graphics card manufacturer’s website, like NVIDIA, AMD, Intel, and searching for the most recent correct driver. Be sure to choose only drivers that are compatible with your variant of Windows 10. 

Automatically update your graphics card driver – If you don’t have the time, patience or computer skills to update your graphics card driver manually, you can, instead, do it automatically with Driver EasyDriver Easy will automatically recognize your system and find the correct driver for your exact graphics card, and your variant of Windows 10, and it will download and install them correctly:

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to the flagged graphics card driver to automatically download and install the correct version of that driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)

4) After updating drivers, please restart your computer to make the new drivers take effect. Check to see if the blue screen is gone.

Solution 2: Disable hardware acceleration

The hardware acceleration feature is widely used for maximize performance. But it may cause some error, too. dxgmms2.sys blue screen error is the one. So we can disable this feature to try to solve the blue screen error.

Follow these:

In Windows 10, we don’t have access to change hardware acceleration in Settings. But we can disable hardware acceleration through editing Registry.

1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run box.

2) Type regedit and click OK.

3) Go to HKEY_CURRENT_USER Software Microsoft Avalon.Graphics.

4) Find DisableHWAcceleration on the right pane.

Note: If you don’t see DisableHWAcceleration, follow to create one:

Right-click on the blank area on the right pane and click New > DWORD (32-bit) Value and name it DisableHWAcceleration.

5) Double-click on DisableHWAcceleration and set its value to to disable hardware aceleration on your Windows 10. Click OK to save the setting.

6) Reboot your Windows 10 to see if the blue screen shows again.