Easy Fix: Shockwave Flash has crashed in Your Google Chrome

By Enya Zhang  Common Errors  Chromedriver   0 Comment

Trying to stream some video on your Chrome but it just wouldn’t load and show you this Shockwave Flash has crashed error instead? You’re not alone.

But don’t worry, we’re here to help you sort this out!

Try these fixes

All the fixes below work in Windows 10, 8 and 7. You may not have to try all of them; just work your way down the list until this Shockwave Flash crashing glitch goes away. 

  1. Turn off Chrome extensions
  2. Disable hardware acceleration
  3. Update your graphics driver
  4. Update or re-install your Google Chrome

Fix 1: Disable Chrome extensions

Extensions are features we add to our browser for better user experience. For example, the AdBlock is meant to block ads.

But they can also interfere with our Chrome browser and cause the Shockwave Flash has crashed issue. To turn off extensions:

  1. Open Chrome.
  2. In the top right, click on the three vertical dots button > More tools > Extensions
  3. Toggle off all the extensions on your Chrome.  
  4. Re-launch Chrome, play the same content and see if it works smoothly.

If yes, you can try to enable the extensions one by one until you find out the responsible one. But if it doesn’t help with the situation, you might want to turn on the extensions and move on to Fix 2.

Fix 2: Disable hardware acceleration

Hardware Acceleration is a feature in browsers that tasks GPU with all the graphics and text rendering, hence giving us a better video playing and watching experience.

But sometimes it’s also the culprit of this Shockwave Flash has crashed/not responding issue. So we can disable the feature to see if the problem gets fixed:

  1. In Chrome, in the top right corner, click on the three vertical dots button > Settings
  2. Scroll down to the bottom and click Advanced
  3. Scroll down to the bottom and in System and DISABLE the toggle next to Use hardware acceleration when available
  4. Re-launch your Chrome and test if the video content loads without fail this time.

Fix 3: Update your graphics driver

Your faulty graphics driver may well be another reason behind this Shockwave Flash crashing issue.  

A corrupted/mismatched/outdated driver can cause black screen, video stuttering/lagging/flickering issues in the early stages, but if unattended, it can feed into further issues like blue screens of death.

So we might have to update our graphics driver to nip problems in the bud and save us from all the headaches, hassles and trips down a computer repair shop. There’re two ways you can update your device drivers — 

Update your drivers manually – You can update your device drivers manually by going to the manufacturer’s website, and searching for the most recent correct driver for the exact device. Be sure to choose only drivers that are compatible with your variant of Windows system versions.


Update your drivers automatically  – If you don’t have the time, patience or computer skills to update your drivers manually, you can, instead, do it automatically with Driver Easy. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.  
  3. You can upgrade to  the Pro version and click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system. 
    You can also click Update to do it for free if you like, but it’s partly manual.
  4. Restart your computer, then keep track of your Chrome to see if everything runs smoothly.

Fix 4: Update or re-install your Google Chrome

Updating is another proven effective way in resolving our Shockwave Flash crashing issue since a newer version is always designated to fix bugs in the earlier version and optimize. So we can try updating our Google Chrome to see if it fixes the problem.

And rest assured that this is safe and will not touch any of your browser settings or data.

To do so:

  1. Open Chrome.
  2. In the top right, click on the three vertical dots button > help > About Google Chrome.
  3. Google Chrome automatically detects if there’s an update available:  
  • If yes, follow the on-screen instruction to finish the update.
  • If no, delete Chrome and re-install it on Windows store or other trustworthy third-party website. (NOTE: This will erase your Chrome browser settings and data).

  4) Play the media contents in your Chrome and hopefully it shows up fine this time.


There you go – 4 easy fixes for your Shockwave Flash has crashed in your Google Chrome issue. Hope this article serves its purpose and feel free to drop a comment below if you have any further questions or ideas to share with us.  🙂

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