FIX Bad Module Info Error Game Crash

By Jonny Lin in Common Errors Tags: Windows 10

Many gamers have recently got an error when they are playing games like PUBG, CS: GO or Fortnite. Their game crashes and an error message pops up telling them “bad_module_info has stopped working“. In many cases, the users get this crash error after they installed the Windows 10 Creators Update (1709).

If you are also facing this error, you may be desperate for some solutions. But in fact, there’re still some methods that can help you get rid of this error. The following are the ones you can try:

  1. Press the Windows logo key
  2. Disable fullscreen optimization
  3. Update your drivers
  4. Update your BIOS
  5. Reset your PC


Method 1: Press the Windows logo key

When you see this bad_module_info error, the first thing you can try is to put your game in the background. Specifically, press the Windows logo key on your keyboard when you see this error. This will invoke the Start menu and you will leave your game. Then go back to your game and see if this fixes your issue.


Method 2: Disable fullscreen optimization

Fullscreen optimization is a feature introduced by Windows to improve graphics performance of an application. This feature, however, can sometimes cause FPS drop or game crash. You can try disabling it and see if this help you get rid of the bad module info error. To do so:

1) Right-click the desktop shortcut of your game and select Properties.

2) Click the Compatibility tab. Select the check box of Disable fullscreen optimizations. Then click OK.

3) Try running your game and see if you get rid of the error.


Method 3: Update your drivers

You may get this bad module info crash error because you are using wrong or out-of-date drivers. You can update all your drivers and see if your problem is resolved. But if you don’t have the time, skills, or patience to update them yourself, you can do it with the help of Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to each driver to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).


Method 4: Update your BIOS

BIOS stands for Basic Input/Output System. It serves the purpose of communicating your computer hardware components with your operating system. Outdated BIOS can result in game crash errors such as “bad_module_info has stopped working”. To update your BIOS, you can go to the product support site of your motherboard and download the latest update from there. After that install the update on your computer and see if your problem resolves.

The process of installing BIOS update can be different depending on what motherboard you are using. And any incorrect operation can bring about unexpected consequences. You may need help from a technician when updating BIOS.

Method 5: Reset your PC

Resetting your computer can help you revert the changes you have made (especially those updates you installed) that cause the bad module info error. And you don’t have to lose all your personal files and data.

To reset your PC:

1) Click the Start button in the lower left corner of your screen and click the Power button. Then press and hold the Shift key on your keyboard and click Restart.

2) Select Troubleshoot.

3) Select Reset this PC.

4) Select Keep my files. Your computer will restart.

This option will still remove your applications. You will need to reinstall them after resetting your PC.

5) Choose your account and enter your password to continue the process.

6) Click Reset.

7) Wait until the process completes, and then check to see if this method fixes your problem.