Fix “Bluetooth paired but not connected” error on Windows 10

By April Cai in Common Errors Tags: Bluetooth

If you’re trying to connect your device with Windows 10 by Bluetooth, and your devices are paired but not connected, you’re not alone. Many Windows users are reporting it. But the good news is you can fix it easily by yourself.

Here’re 2 solutions you can try to fix this problem. Try the Solution 2 if the Solution 1 doesn’t works.

Solution 1: Restart your Bluetooth service
Solution 2: Reinstall your Bluetooth driver

Solution 1. Restart your Bluetooth service

1) On your keyboard, press the Windows logo key  and R at the same time to invoke the Run box.

2) Type services.msc and press Enter


2) Right-click on Bluetooth related services (like Bluetooth Handsfree Service, Bluetooth Support Service) and click Restart.

3) Right-click on the Buletooth service again and this time click Properties.

4)Set the Startup type to Automatic. Then click OK.

5) Reboot your Windows 10 and use Bluetooth to connect your device with Windows 10 to see if it works.

Solution 2. Reinstall your Bluetooth driver

1) On your keyboard, press the  the Windows logo key  and X at the same time to invoke the quick-access menu.

2) Click Device Manager.

2) Right-click on your Bluetooth device driver in the Bluetooth section and click Uninstall device.

3) Download the correct driver from your Bluetooth device manufacturer’s website and install it on your PC.


If you’re not confident playing around with drivers manually, you can do it automatically with  Driver EasyIt’s a driver tool that detects, downloads and (if you go Pro) installs any driver updates your computer needs all automatically.

To install your tablet drivers with Driver Easy, just click the Scan Now button, then when it detects the drivers you need to update, click Update. The correct drivers will be downloaded, and you can install them – either manually through Windows or all automatically with Driver Easy Pro.

4) Reboot your Windows 10 and use Bluetooth to connect your device with Windows 10 to see if it works.