Having trouble opening Chrome? You’re not alone! Many Windows users are reporting this issue. But the good news is you can fix it. Here are 5 solutions you can try to fix this problem.
Try these fixes:
You may not have to try them all. Just work your way down the list until you find the one that works.
- Restart the PC
- Hard reset Chrome
- Disable antivirus temporarily
- Reset Chrome in safe mode
- Reinstall Chrome
Fix 1: Restart the PC
Sometimes, some programs running in your PC may cause your problem. To fix this problem, you can simply restart your PC and then run your Chrome.
Hopefully, this solution worked. If it doesn’t, don’t worry. Try the fix below.
Fix 2: Hard reset Chrome
If Google fails after you change some settings, delete your Chrome profile to hard reset your browser.
1) On your keyboard, press the Ctrl, Shift and Esc keys at the same time to open Task Manager.
2) Verify there is no Chrome related processes running in your PC. If there is, right-click the process and select End task.
3) On your keyboard, press the Windows logo key and R at the same time to invoke the Run dialog.
4) Type %USERPROFILE%\AppData\Local\Google\Chrome\User Data in the box and click OK.
5) Copy the Default folder and place the copy in another location to backup it. Then, delete the original Default folder.
Try opening Chrome to see if this method helped. If you still can’t launch Chrome, don’t worry. Try the next fix!
Fix 3: Disable antivirus temporarily
Your problem is sometimes caused by interference from antivirus software. To see if that’s the problem for you, temporarily disable your antivirus program and firewall and check if the problem persists. (Consult your antivirus documentation for instructions on disabling it.)
If Chrome works properly after you disable the antivirus software, contact the vendor of your antivirus software and ask them for advice, or install a different antivirus solution.
If the above solutions didn’t help in resolving your problem, try the fix below.
Fix 4: Reset Chrome in safe mode
Resetting Chrome can help fix your problem if the problem is caused by some extensions in your Chrome. Follow the steps below:
1) Boot your PC into safe mode. (Click here to see how to enter safe mode in Windows 10, 7, 8, 8.1, XP or Vista.)
2) Open Chrome. Then, click the Chrome menu and select Settings.
3) Click Advanced at the bottom.
4) Select Restore settings to their original defaults.
5) Click Reset settings.
6) Restart your PC and run Chrome.
When you finish this step, hopefully, Chrome runs properly now. But, if your problem persists, try the next fix to reinstall Chrome.
Fix 5: Reinstall Chrome
Flash, updates or other problems may prevent Chrome from running correctly. Reinstalling Chrome may be able to solve your problem.
1) On your keyboard, press the Windows logo key. Then, type control and click Control Panel.
2) Under View by, click Category, and then select Uninstall a program.
3) Right-click Google Chrome and click Uninstall.
4) On your keyboard, press the Windows logo key and R at the same time to invoke the Run dialog.
5) Type %USERPROFILE%\AppData\Local\Google\Chrome\User Data in the box and click OK.
6) Copy the Default folder and place the copy in another location to backup it. Then, delete the original Default folder.
7) Download Chrome. Then, open the downloaded file and follow the on-screen instructions to reinstall Chrome.
You should be able to use your Chrome after you finish this step.
We hope this article helped in resolving your problem. Please feel free to leave a comment below if you have any questions and suggestions.