Fix issue: “Unable to execute file in the temporary directory. Setup aborted. Error 5: Access is denied.”

Camilla Mo, in Common errorTechnical Tips
While you upgrade Driver Easy to the newer version, if you meet error “Unable to execute file in the temporary directory. Setup aborted. Error 5: Access is denied”, please understand the problem is not caused by Driver Easy software issues. It is caused by system issues or protection software issues. You may also encounter this issue when you install some other new software. Here you will find the solutions how to fix this issue.  

Driver Easy - Unable to Update  

You can try the solutions below and find the one that works for you.  

Solution 1: Run the file as Administrator:

1. Right-click on the installer file.
2. Choose Run as Administrator. Then the software may be installed successfully.  

Solution 2: The problem may be caused due to security right issues. Try the following steps:

1. Navigate to C:\Users\[Username]\AppData\Local.
2. Right click on the Temp folder. Choose Properties.  

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3. Click the Security tab and click Advanced.  

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4. On the Permissions tab you should see permissions that are there. 3 permissions below you will see: SYSTEM‘ with Full control which applies to ‘This folder, subfolders and files’Administrators‘ with Full control which applies to ‘This folder, subfolders and files’ ‘Your Username‘ with Full control which applies to ‘This folder, subfolders and files’   These all 3 permissions should be inherited from the C:\Users\[Username]\ folder. If you don’t have the ‘Include inheritable permissions from this object’s parent’ option ticked, click on Change Permissions….   

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5. Tick the box next to ‘Include inheritable permissions from this object’s parent’.  Then  click Apply and OK buttons. Click Continue if there are any problems, then remove the permissions that aren’t inherited.  

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After you follow steps above, you should have the permissions to write to the directory and you won’t get those error messages any more.      

Solution 3: It may be HIPS (Host-based Intrusion Prevention System HIPS) causing this false positive. Try fully disabling your anti-virus, anti-spyware and firewall applications.
Help Us Improve Article
  • For which Operating system it is? I am using Windows 10 and there is no such options mentioned above in the article.

  • Breno

    Nice, thank you very much. It works properly.

  • ben

    I disabled my antivirus software

  • Steve Hedges

    I fixed it by removing a task in the Windows Task Manager. Hit Ctrl-Alt-Del and if you see a task name something like Consent Manager UI, highlight it and click End Task. Problem was solved for me.

  • Bhasker

    nice. really helped me. Thank you very much.

  • mihir mehta

    Great .. solution one worked many thanks and god bless you..

  • MI7

    thank u a lot!!