[Solved] plugged in, not charging on Windows 10

By April Cai in Common Errors

Does this look familiar?

If your laptop is running on Windows 10, and you’re seeing this error saying plugged in, not charging, you’re not alone. Many Windows users are reporting it. But the good news is you can fix it. 

How do I fix it?

Here is an easy but effective solution you can try to fix this problem. 

See how:
1) Disconnect your laptop’s power plug.

2) Shut down your laptop.

3) Remove your laptop’s battery.

4) Reconnect your laptop’s power plug.

5) Power on your laptop with the power key.

6) On your keyboard, press the Windows logo key  
and at the same time to open the quick-access menu.

7) Click Device Manager.

8) In Batteries section, right-click on your battery driver, commonly it’s Microsoft  ACPI-Compliant Control Method Battery. Then click Uninstall device.

9) Shut down your laptop again and then disconnect the power plug.

10) Insert the battery to your laptop and then reconnect the power plug.

11) Power on your laptop and when it boots into your Windows, your battery driver would be reinstalled automatically.

IMPORTANT: Sometimes Windows may not reinstall the battery driver automatically for you. You can download the latest battery driver from your laptop manufacturer’s website.

If you’re a computer novice and have no idea how to download and install your device drivers, we recommend using Driver Easy. It’s a tool that detects, downloads and (if you go Pro) installs any driver updates your computer needs.

To update your drivers with Driver Easy, just click the Scan Now button, then when it lists the drivers you need to update, click Update. The correct drivers will be downloaded, and you can install them – either manually through Windows or all automatically with Driver Easy Pro.

After installing the battery driver, please reboot your Windows 10.

Your battery should then be charging successfully.

  • Richard Swartz

    Didn’t work. I tried the first few steps then I tried updated the battery drive, it said there is nothing wrong with the battery and it’s up to date.

  • AddyRaven

    Tried so many different things and Geek Squad at Best Buy was no help. I may be a novice but these instructions were easy to follow and fixed my problem!!

  • AP

    Windows 10 battery issue. Laptop repair guy had no idea what I was on about. Insisted I needed to buy another battery. Info at DriverEasy sorted it out. Simple. Genius.

    • April Cai

      Great! Cheers~

  • pooja nair

    This didn’t work for me. I tried it several times. Do you have any other alternatives?