Windows 10 Mic Not Working [Solved]

By Camilla Mo in Common Errors Tags: Windows 10

After you upgrade system to Windows 10, if your internal microphone doesn’t work and you can’t use it to record sound, you may try solutions below to make it work again.

There are 3 solutions for you to try. You may not have to try them all. Just work your down until you find the one that works for you.

Method 1: Set Microphone as Default Device
Method 2: Unmute Mocrophone and Increase the Volume
Method 3: Update All Drivers

Method 1: Set Microphone as Default Device

To make microphone work properly, you need to set the microphone as default device. This method has worked for many users who have microphone problem like you.

Follow steps below:

1) Right-click the Speaker Icon at the bottom right corner. A context menu will pop up.


2) Click Recording devices on the pop-up menu.


3) In Sound dialog box, click the Recording tab. If you see the Microphone is not set as Default Device, click the Set Default button to set it to default.

Note: The device name might not be Microphone and the icon might not be in shape of a Microphone in your computer. 


4. Click OK Apply.


Method 2: Unmute Mocrophone and Increase the Volume

One possible reason that microphone doesn’t work could be muted microphone and low volume. So you should check if the microphone is muted and the volume is too low.

Follow steps below:

1) Right-click the Speaker Icon at the bottom right corner. A context menu will pop up.


2) Click Recording devices on the pop-up menu.


3) In Sound dialog box, click the Recording tab. Select the default microphone then click the Properties button.


4) Click the Levels tab. If volume is muted, you will see the sound icon display like this: 6. In that case, click it to unmute the microphone. And make sure the volume is set to 50 or higher.


5) After resetting, click OK and Apply.


Method 3: Update All Drivers

Driver conflicts may cause this problem. To resolve the problem, you can try to update the drivers.

You can update the drivers manually. But if you don’t have the time, patience or computer skills to update the drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to all flagged devices to automatically download and install the correct version of their driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Hope the tips above help you resolve microphone not working issue. If you have any questions, please leave your comment below. We’d love to hear of any comments and suggestions.


    Well, that did not work at all…beyond frustrated now. Still showing only line in on on recording devices. What the heck…guess I’ll have to call Support. Ticked off.

  • Robert Greenstreet

    Method 2 worked for me. As for how the “Levels” setting got turned all the way down, I have no idea, but it’s all good, now!

  • Alan Lobock

    Question: The apply button on my levels screen is greyed out, so everytime I unmute the mic and reset the levels and I click OK, the new settings don’t take effect. Ideas? Help!

  • Naveen Kevin Devarajan

    sir/mam, i had a external mic that connects to 3.5mm jack(it works tested in another laptop n mobile) i done all troubleshooting.MY INTERNAL mic works fine. when i plug in external mic it mutes. my laptop is sony vaio vpcca35fn
    – i updated all drivers(realtek)
    – it shows only one device in microphone list (i have ticked both disabled and disconnected devices)
    – i adjusted all volume level n mic boost
    -also my realtek is updated to latest version works fine but its audio manager menu doesn’t appears.

    Please do help.
    Thanks in Advance..!!!

    • Guille Van Der Veen

      I have the same problem, have you fix the problem yet?

      • Naveen Kevin Devarajan

        no not yet sry

  • Elias

    My mic is really quiet and laggy after i reseted my PC, when i scream, the voice bar in teamspeak jumps very high???? help me

    • Anthony “MatterGaming” DeBelli

      why are you screaming

  • Edwyn Starr

    That was the problem. Thank you

  • curtis

    same problem

  • Camilla Mo

    Have you check the Mic on another computer?

  • Diaz

    My microphone says it is not plugged in, even though it a program not a device.

  • Don Williams

    I have the same problem after win 10 updates 5/9/2017.

    Compaq laptop with built in microphone. Worked fine for 2 years until this latest w10 update.

    I go in and reset the mike volume and of course in-block it. It runs for about 1 minute and then stops. Ten times fixing it is too much. I know I am going to the right place to manage the mike.

  • jane Bowen

    thanks for this! i removed the drive and skype. i restarted and re-installed skype. i will have to fix again later because i can only get sound thru my laptop because the external spearkers are not working now, but i can do this skype session i have set up for tomorrow.

    • jane Bowen

      headset is working with sound

  • Ryan

    i have windows 10 and i just bought a microphone. My computer is not picking up my microphone its picking up my built in webcam microphone. Is there any way I can have it only use my external mic

  • Sarah Munk

    I have already done this and my headphone mic still won’t work. My webcam mic works…

    • Bill Lehr

      My mic is constantly becoming muted, sometimes a second after I un-mute it and reset the level to 80 or higher, sometimes it will hold for several minutes before it’s muted again, I’ve gone into device manager and uninstalled the driver, then restarted the computer to let it re-install the driver, (for both mic’s usb headset and the rear jack button mic) and it still self mutes, what’s up with this? The problem only started a few weeks, and I’ve had Windows 10 since around March of this year.

      • Allison

        I had the same problem and none of the suggestions on the various sites worked for me. Regardless of how frequently I adjusted the mike and fiddled with the mike’s settings, it would again automatically revert to level 0 and mute itself. Totally frustrating for weeks. I could hear my Skype friends but they could not hear me. Even 2 checks by Geek Squad did not help. In frustration I did my own tech work and I am happy to share how I fixed my problem. My mike levels are now steady and I can again communicate on Skype. This is what I did:
        – I went to the Control Panel and uninstalled all software installations connected to Realtek (the built-in microphone systems). There may be at least 2 packages needing removal. Takes about 5 minutes for everything to uninstall. Your computer will tell you when it is all done.
        – I also uninstalled Skype and anything connected to Skype.
        -I then went to the Start menu, clicked on – Settings, then -Update and Recovery, then clicked on -Recovery. I selected -Reset Windows. Asked only to save my personal files but I let Windows remove and reset everything else. Takes about 30 minutes more or less.
        -After the reset, I downloaded the latest version of Skype
        -Windows reinstalled all my personal files and also saved my apps on a file.
        – I was able to reload easily all my favorite links from Internet Explorer.

        Best of all, now that it is all done, the microphone is stable and working fine and I was able to skype with friends again.

        • Roxanne

          Thanks Allison, How do you know what programs are using the Microphone?

        • MarkN

          I am presently having the same issue. I am converting my vinyl albums to digital. I am using a turntable preamp plugged into my mic port and using Audicity to to do the recording. Between a minute and 3 minutes the recording volume goes back to 0. I have installed the latest version of Audicity and just now installed the latest version of Realtek and it does the same thing. I am going to try your suggestion but I’m not sure what programs are controlled by Realtek.

      • Joseph Huang

        I’ve had the exact same problem as Bill, which also started in early December 2016. I have tried three different headsets (two of which are USB headsets, one of which is the type that has separate lines for mic and headsets). In all three cases the headset works fine.

        The mic portion, however, keeps on muting, even though I turn it back on each time.

        I have also tried the three headsets on other computers without trouble, so it is clearly a software issue.

  • Ryan

    I’m having issues with my external microphone. I’ve disabled both internal microphones while I troubleshoot. The external mic isn’t recognized when I go to *Manage Audio Devices*even when I click *show disabled devices* and *show disconnected devices*. I’ve tried uninstalling drivers, updating drivers, and various other solutions I’ve read with no luck.

    I discovered that the microphone works when I click record (in both voice recorder and Adobe Audition) then plug the mic into the jack. It will not work if I click record after the microphone has been plugged in. Any ideas what the problem might be?

    • Karlos

      I have the EXACT same problem, but i hope it gets fixed.

  • siti hajar

    thanks a lot to this site..finally i overcome the problem..

  • william guerrettaz

    After I installed win 10 early July my Audacity would record on mic and playback ; but it would not record internally. Did as DE said clicked on speaker ,then (recording) there was no (stereo mix). I right clicked on (disabled microphone) then I checked on (show disconnected devices),then up came the (stereo mix) and it was disabled. Enabled it. Things work fine now…thanks to this site

  • Zack Guest

    Yea I Accidently uninstalled my mic driver can someone send me a link to it by any chance?

    • Doug

      Sure buddy, just hang on and I’ll send it to you one day.

  • Nicolas F

    I also had a problem with the internal microphone on a Dell Latitude E5520 after installing Windows 10.

    The internal microphone was not recognised during the installation by the Microsoft Hi Definition Audio Codecs that come with Windows 10. Only the drivers for external microphone(s) were installed, together with the internal speaker drivers.

    I solved the problem in this way: I installed the original IDT Audio drivers for the E5520 from the Dell driver download site. This gave me a functioning internal microphone, but there was then a driver conflict with the internal speakers because the Microsoft and IDT drivers were both installed. I uninstalled the IDT drivers for the speakers and scanned for hardware change. This updated both the microphone and speaker drivers to the Microsoft Hi Def Audio Codecs.

    Curiously the problem did not occur when I did a clean install of Windows 10 on my Latitude E6420. The internal microphone and speakers were both recognised and the Microsoft Hi Def Audio Codec drivers installed just fine.

    • Linda

      Bless you. I did not have to uninstall the speaker after installing the original Dell audio program, thank goodness. After the first step, mine is working (keeping fingers crossed). Thank you, again. Have a great day!

  • Sallie

    you are lucky Richard, My Sound window under settings now tells me that I don’t have any audio devices, not that they aren’t plugged in. And I too am looking for the internal microphone so that I can turn it back on.

    And get this, the only reason I need my microphone is because my phone won’t work and I am trying to call someone via Google’s Hangouts. Skype gets the same results; no one can hear me, just see me. I’m beginning to long for my grandmother’s rotary phone; it never stopped working or gave any trouble at all.

    • Linda

      Try Nicolas F’s fix.

  • Richard

    On my Dell Latitude e5520, two microphones appear in the dialog box, and both say that the high definition audio device is not plugged in. I’m looking, of course, for the internal mic. Any suggestions?

    • camilla mo

      Dear Richard,

      Have you tried follow all solutions here?

      Plug external microphones to your PC and see if it still displays “the high definition audio device is not plugged in”.