[Fixed] Error Code 0x80070002 in Windows Update

Lillian Lai, in Common error Tags: Windows Update

If you are getting this error code 0x80070002 when attempting to run Windows Update, don’t worry! This is one of the common error codes for Windows Update. Follow these methods and you can fix it easily!

This error code may vary from different Windows versions. In Windows XP, you will see the error code 0x80070002. While in Windows 10/8/7, you will see the error code 80070002 as shown in the picture above.

This problem happens when some files in the Windows Update are missing or corrupted, even though the update is downloaded and extracted successfully. So you can work it through by these methods until it solves your problem.

Method 1: Check the Date and Time settings
Method 2: Modify the Software Distribution Folder
Method 3: Try Windows Update Troubleshooter
Method 4: Update device drivers

Method 1: Check the Date and Time settings

This may sound unbelievable as a solution to fix 0x80070002 error code, but it does work for many Windows users. One of the major causes of the error is the incorrect time/date settings, so it’s necessary to make sure that your computer’s time synchronizes with the Internet time server.

For Windows 7/8 users

For  Windows 10 users

If you are using Windows 7/8:

1) Click the Date and Time button at the bottom right, then click Change date and time settings.

2) Click Change date and time to make sure that the date and time is correct on your Windows, then click OK.

3) Click Change time zone to make sure that the time zone is correct, then click OK.

4) Click the Internet Time tab at the top, then click Change Settings.

5) Make sure to check the box next to Synchronize with an Internet time server, and click Update now, then click OK.

7) Click OK to finish the settings.

8) Restart your computer and try Windows Update again to see if it works.

If you are using Windows 10, you can check the date and time setting by Command Prompt.

1) Type cmd in the search box, and right click Command Prompt to click Run as administrator, then click Yes.

2) Respectively type time, date, and w32tm/resync in the window, and press Enter after each command. If the time and date are incorrect after running, you can type the correct time and date in the window and press Enter.

3) After the commands complete, restart your computer and try Windows Update again to see if it works.

Method 2: Modify the Windows Update installation files

Sometimes the error 0x80070002 occurs because the system update process fails, and the Windows Update installation files are corrupted or missing. So you can try to delete the installation files or rename the installation folder to solve the problem.

Before we modify the files or folder, you may need to stop the Windows Update service. Otherwise the files or folder are open in programs and you can’t modify it. So follow the steps below:

Step 1: Disable Windows Update service

1) On your keyboard, press the Windows logo key + R at the same time to invoke the Run box.

2) Type services.msc, and click OK.

3) Right click Windows Update (if you are using Windows XP, right click Automatic Updates), and click Stop. Then close the window.

Step 2: Modify the Software Distribution Folder

1) Double click the drive where your Windows is installed, generally in C drive.

2) Go to folders: Windows > SoftwareDistribution

3) Double click the DataStore folder, and delete all the files and folders in it. (If you’re prompted for an administrator password or confirmation, type your password or provide confirmation.)

4) Click the Back button to the SoftwareDistribution folder.

5) Double click the Download folder, and delete all the files and folders in it. (If you’re prompted for an administrator password or confirmation, type your password or provide confirmation.)

6) Close all the panes.

Note: You can also try to rename the SoftwareDistribution folder in this step. Just go to C drive\Windows\SoftwareDistribution, and rename SoftwareDistribution with SoftwareDistribution1.

Step 3: Re-enable Windows Update service

1) On your keyboard, press the Windows logo key + R at the same time to invoke the Run box.

2) Type services.msc, and click OK.

3) Right click Windows Update (if you are using Windows XP, right click Automatic Updates), and click Start.

4) Restart your Windows and try Windows Update again to see if it solves the problem.

Method 3: Try Windows Update Troubleshooter

The Windows Update Troubleshooter is always a method to consider when you have any problems running Windows Update.

1) Download the troubleshooter from Microsoft.

2) Run the downloaded file.

3) Click Windows Update, and click Next.

4) Then it will run and try to fix the problem. After completing, restart your computer and try Windows Update again to see if it works.

Method 4: Update device drivers

It’s possible there’re problems with some drivers, as the outdated or missing drivers can cause this problem as well. The steps above may resolve the problem, but if they don’t, try to update the drivers. If you are not familiar with  updating the drivers manually, you can do it automatically with Driver Easy.

With Driver Easy, you don’t need to figure out the Operating System, and you don’t need to worry about making mistakes while processing. That will tremendously save your time and patience.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to a flagged device to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

4) After updating, restart your computer and try the Windows Update again.

These are the most common and helpful methods to fix 0x80070002 error code in Windows Update. Which method helps solve your problem? If your problem still persists, feel free to comment below and we will see what more we can do to help.

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