Running into a black screen on your Asus laptop? This can be very frustrating. But don’t worry – it’s often not hard to fix at all…
How to fix Asus Laptop Black Screen in Windows
Here are 6 fixes that have helped other users resolve the Asus Laptop Black Screen problem. You may not have to try them all; just work your way down the list until you find the one that works for you.
- Reset the display mode
- Hard reset your Asus laptop
- Update your graphics driver
- Restart the explorer.exe process
- Disable fast startup
- Perform a system restore
Fix 1: Reset the display mode
Sometimes the black screen is only a glitch when the operating system loses its connection to the screen display. So whenever this happens, the first thing you can try is press the Windows logo key, the Ctrl key, the Shift key and B at the same time. This will reset the connection so that the operating system regains the display.
Once finished, check to see if you get the normal display back on your Asus laptop. If yes, then great! If it still gives you the black screen, please move on to Fix 2, below.
Fix 2: Hard reset your Asus laptop
Peripheral devices that are connected to your Asus laptop could also be the cause of the black screen issue. If this is the case for you, you may notice that the dots are spinning during the boot-up process. So you should perform a hard reset on your Asus laptop to narrow down the possibilities.
Here is how to do it:
1) Turn off your Asus laptop.
2) Unplug the power cord, remove the battery and disconnect all external connected peripheral devices from your laptop.
3) Leave your laptop off for 30 seconds.
4) Press and hold the power button for about 60 seconds.
5) Put your battery back in the laptop and connect the power cord.
6) Turn on your laptop and check if it boots up properly.
- If it boots up fine, then congrats – you’re close to finding the culprit (i.e. one of the peripherals). You can then turn off your laptop, plug in the peripherals one at a time until you can reproduce the black screen.
If this method fixes your black screen issue, you should update your graphics driver to prevent this issue from happening again.
- If the screen is still black, the issue isn’t with the peripherals. You should move on to Fix 3, below to continue the troubleshooting.
Fix 3: Update your graphics driver
You’ll need to log into your computer to perform this fix and the following ones. If you can’t log into your computer, boot your laptop into Safe Mode with network, then follow the instructions below.
This problem may occur if you are using the wrong graphics river or it’s out of date. So you should update your graphicsdriver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system. (This requires thePro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)
4) Restart your computer for the changes to take effect.
5) Check to see if the black screen on your Asus laptop issue has been resolved. If yes, then great! If the black screen persists, please try Fix 4, below.
Fix 4: Restart the explorer.exe process
Explorer.exe manages the desktop, taskbar and other processes on your laptop, so if it’s closed in your system, your desktop and taskbar will become invisible and your screen goes into black. In this case, you will need to restart the process to see if it solved the problem.
1) On your keyboard, press the Ctrl, Shift and Esc keys at the same time to open Task Manager.
2) Click the Details tab (or the Processes tab if you’re using Windows 7), then locate explorer.exe and click End task.
3) Restart your laptop to see if the black screen issue has been eliminated. If it’s still no joy, please move on to Fix 5, below.
Fix 5: Disable fast startup
Fast startup is a new feature in Windows 10 that enables your computer to boot up faster by saving the operating system state to a hibernation file. However this does not always work perfectly and it sometimes can mess up with the startup process and cause the screen to go black.
So you can try disabling fast startup to see if it does the trick:
1) On your keyboard, press the Windows logo key and R at the same time, type powercfg.cpl and press Enter.
2) Click Choose what the power buttons do.
3) Click Change settings that are currently unavailable.
4) Un-tick the box for Turn on fast startup (Recommended), click Save changes and close the window.
5) Restart your computer and check if your laptop screen displays properly.
Still got a black screen? Please try Fix 6, below.
Fix 6: Perform a system restore
If this black screen issue occurs only recently when you have done some changes to your computer, such as installing a new program or running a Windows update, chances are these changes are not very compatible with the operating system and trigger the black screen problem. So you should perform a system restore to revert your laptop to a previous state before these changes.
1) On your keyboard, press the Windows logo key and type system restore, thenclick on Create a restore point once it shows up as a matching result.
2) In the System Protection tab, click System Restore….
3) Read the on-screen descriptions about what a system restore will do and will not do and click Next to continue.
3) Tick the box for Show more restore points and select the restore point that you want to use to revert your computer to and click Next.
4) Follow the on-screen instructions to complete the system restore process.
5) Restart your computer to see if the black screen issue has been fixed.
Hopefully the article has pointed you in the right direction in troubleshooting the black screen on Asus laptop issue . If you have any questions, ideas or suggestions, please let me know in the comments. Thanks for reading!