How to Fix “No Internet Access” Error in Windows 10

Jonny Lin, in Network issues Tags: Windows 10

No Internet Access error is a common Internet connection issue. When it occurs, Your computer seems connected but you cannot log into any website. You can also find that there is a yellow information mark in front of your network icon. If you move the mouse cursor over the icon, a message appears telling you this network has no Internet access.

If you are in this situation, you can try the methods below. They can help you fix your no Internet access issue.

1) Configure network functions

2) Update or reinstall network driver

3) Power cycle your router

1) Configure network functions

When you encounter a no Internet access issue, you can try configuring some network functions to fix it. To do so you need to use Command Prompt

a) Open Start menu and type “cmd“. Right click on Command Prompt in the result and select Run as administrator.

b) In Command Prompt, type the following lines one by one and hit Enter after each.

  • netsh int tcp set heuristics disabled
  • netsh int tcp set global autotuninglevel=disabled
  • netsh int tcp set global rss=enabled

If you have entered the right line, there will be an Ok telling you the setting has been done.

c) Restart your computer. After that check and see if your network connection gets back to normal.

2) Update or reinstall network driver

In many cases, no Internet access issues come from faulty network drivers. You should update or reinstall the driver of your network adapter in order to fix problems of this kind.

One easy (you can even use it when disconnected) and credible method to deal with drivers is to use Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can download and install your drivers by using either Free or Pro version of Driver Easy. But with the Pro version it takes only 2 clicks (and you get full support and a 30-day money back guarantee):

a) Download and Install Driver Easy.

b) Open Driver Easy. If your computer cannot connect to the Internet with either wireless or wired connection, please check this guide to have an offline scan and update your network driver. Otherwise you can hit Scan Now button and proceed to the steps below.

c) Click on the Update button next to your network adapter to download the latest and correct driver for this device. You can also hit Update All button at the bottom right to automatically update all outdated or missing drivers on your computer (this requires the Pro version — you will be prompted to upgrade when you click on Update All).

Apart from updating driver, you can also use Driver Easy to uninstall driver (also Pro required). This is helpful especially when you want to reinstall the driver of a device. 

a) Open Driver Easy and select Tools.

b) Select Driver Uninstall and you will see a list of device drivers. Locate your network driver and then click on the Uninstall button. The driver you select will be removed soon.



3) Power cycle your router

There may be something going wrong with your router that lead to your no Internet access issue. Power cycling your router may help fix the issue.

a) Turn off and unplug the power from your router.

b) Leave it for a few minutes.

c) Plug the power back into your router and power it on.

After that, you can check if you are again connected to the Internet.

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