Ethernet Not Working on Windows 10 & 7 [Solved]

By Camilla Mo in Common ErrorsNetwork issues

Are you having Ethernet connection issues? Don’t worry. You will find the solutions here. You are able to access the internet through Wifi but are unable to connect to the Ethernet via cable. What is happening? The problem most probably is not caused by network issue. It can be caused by cable issue, hardware issue, etc. Following solutions may help if you cannot connect to the Ethernet.


Try different ports on the router

If the port being used is broken or doesn’t work well, you cannot be connected to the router. Unplug the cable from the port and plug it into another port to see whether the problem resolves.


Check the cable

Make sure the cable is not broken. Swap a cable to do a test. If the problem is caused by the cable, it will work after swapping the cable.


Turn off any Antivirus or Firewall temporarily

Some Antivirus or Firewall can stop you from connecting to the local network. You can turn off them temporarily to see if this resolves the problem.


Make sure the Ethernet is enabled

After trying the tips above, if the problem persists, check if the Ethernet is disabled.

Follow steps below:

1. Press Win+R (Windows key and R key) at the same time.  A Run dialog will appear.

2. Type devmgmt.msc in the run box and click on OK button. The Device Manager window will pop up.


3. In Device Manager, expand Network adapters category.

4. Next to the Ethernet card device name, if you see a computer icon with an arrow on it, the Ethernet has been disabled.

Following screenshot is for your reference.

5. Then right-click on the device name. Click Enable from the pop up menu.


Make sure the network card driver is working well

The connection problem could be caused by network drivers. The above steps above may resolve the problem, but if they not, try to update the drivers. If you don’t have patience, time or computer skills to update the drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to a flagged network driver to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Note you need to have access to internet to run Driver Easy. If you don’t have internet due to missing network driver, you’re advised to use Offline Scan feature of Driver Easy to download and install the network driver.