For game players, Steam is the window of the world of gaming. But there are situations in which Steam is not working as it should be or it’s just showing a black screen. Without access to your favorite games, you might be quite anxious. But don’t worry, in this article, you’ll definitely fix the issue by trying some methods.

Before performing any troubleshooting steps listed below, you should restart your computer. This action refreshes the operating system and removes any corrupt temporary data that could be causing the problem.

Try these fixes

  1. Update your graphics driver
  2. Delete web browser cache
  3. Delete app cache
  4. Participate in the Steam Client beta
  5. Add –no-cef-sandbox in your Steam shortcut
  6. Reinstall Steam

Fix 1: Update your graphics driver

Using outdated drivers can affect performance. So we recommend checking for driver updates on a regular basis. If you do encounter the Steam black screen issue, updating your drivers especially the video card driver is a good step in troubleshooting. 

There are two ways you can update your video card drivers:

Option 1 – Manually – You’ll need some computer skills and patience to update your drivers this way because you need to find exactly the right driver online, download it and install it step by step.


Option 2 – Automatically (Recommended) – This is the quickest and easiest option. It’s all done with just a couple of mouse clicks.

Option 1 – Manually update your drivers

NVIDIA and AMD keep updating drivers. To get them, you need to go to the official websites, find the correct drivers, and download them manually.

Once you’ve downloaded the drivers, double-click on the downloaded file and follow the on-screen instructions to install the drivers.

Option 2 – Automatically update your drivers

If you don’t have the time, patience, or computer skills to update drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running or risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to the flagged driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money-back guarantee. You’ll be prompted to upgrade when you click Update All.)

The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at

After updating your drivers, restart your computer and open Steam client to check if the issue is fixed. If not, try other fixes below.

Fix 2: Delete web browser cache

The Steam desktop client has a built-in browser that can show you details for a game. So users use it quite frequently. But the problem is, Steam doesn’t automatically clear its web browser cache. This would in turn cause Steam not loading properly. To fix it, you should clear the cache.

Here’s how you can do this:

1) Open your Steam client. From the menu bar, click Steam and select Settings.

delete web browser cache Steam

2) From the left panel, click Web Browser. Then click DELETE WEB BROWSER CACHE. Once it’s done, click DELETE ALL BROWSER COOKIES. After it’s finished, simply click OK.

delete web browser cache Steam

Now your Steam client should be running as normal. If the black screen issue persists, you should delete the app cache.

Fix 3: Delete app cache

The app cache in your Steam directory stores various data about your Steam apps and setup essentially it remembers small details each time you open Steam ensuring that the next time you run Steam, things will work that little bit faster. However, things can go wrong with the cache. It can miss remembering things which may be a cause for Steam not loading properly. To fix this, try deleting the appcache folder. And you don’t need to worry because this will be recreated next time you open Steam. 

1) On your keyboard, press the Windows logo key windows logo keyand at the same time to open File Explorer.

2) Navigate to Windows (C:) > Program Files (×86) > Steam to go to the Steam directory.

3) Copy and paste the appcache folder to a safe location just in case something goes wrong.

4) Now you can delete the appcache folder in your Steam directory. Then try starting Steam again. If it works well, you can then go and delete the original backup appcache folder as a healthy new one will be created in its place.

Fix 4: Participate in the Steam Client beta

Opting in to the Steam Client Beta lets you use the latest features before they’re released. An update might help you fix the black screen issue.

To participate in the Steam Client beta, follow the instructions below:

1) With Steam running, click Steam in the upper left, then select Settings.

delete web browser cache Steam

2) Select the Account tab. Under the Beta Participation section, click the CHANGE… button.

participate in Steam Client beta

3) Select the “Steam Beta Update” from the drop-down list and click “OK”.
You will be prompted to restart Steam, please select the “Restart Steam” button.

After you’ve done this, try restarting Steam to see if the issue persists. If it didn’t do the trick for you, try the next fix.

Fix 5: Add –no-cef-sandbox in your Steam shortcut

The command line argument -no-cef-sandbox is exactly what you need if Steam is not loading properly. It would probably help you fix the issue by adding the argument in the shortcut. Here’s how you can do this:

1) Exit Steam. From your desktop, right-click on the Steam shortcut and select Properties.

Steam Propertites

2) Click the Shortcut tab. In the Target section, type -no-cef-sandbox at the end. Then click Apply > OK.

Now try opening Steam client to check if it works.

Fix 6: Reinstall Steam

If nothing works, there’s a quick way to reinstall it and while keeping all your preferences and games intact. To do this, you can follow the steps below:

1) Exit Steam.
To make sure you completely exit Steam, open Task Manager and look for Steam Client Service and Steam Client WebHelper. Right-click on them and select End task.

End task Steam

2) On your keyboard, press the Windows logo key windows logo keyand at the same time to open File Explorer.

3) Navigate to Windows (C:) > Program Files (×86) > Steam to go to the Steam directory.

4) Delete everything except steamapps, userdata, and steam.exe (steam Application).

5) Double-click Steam.exe and let it reinstall.

To conclude, the Steam not loading properly or showing a black screen issue could be caused by outdated graphics drivers or corrupt app data. I hope you could fix it by trying the fixes in this article. If you have any questions or ideas, please leave us a comment below.?

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