Try these fixes:
- Reboot all your devices
- Reset your TCP/IP settings
- Update your network driver
- Run the built-in network troubleshooter on your system
- Set your network adapter to obtain IP and DNS automatically
- On your keyboard, press the Windows logo key.
- Type cmd in the search box. Then right-click on Command Prompt to select Run as administrator.
- Click Yes when prompted by User Account Control.
- On the open black window, type the following command and press Enter.
netsh int ip reset resetlog.txt
Manual driver updateYou can update your network driver manually by going to the manufacturer’s website for your network adapter, say, Realtek, and searching for the most recent correct driver. Be sure to choose only drivers that are compatible with your Windows version. As you couldn’t browse the Internet to search and download the driver on your problem computer, you can search and download the driver on a working computer and save it to the removable drive, say, a USB flash drive, then install the driver on the problem computer though the removable drive.
Automatic driver updateIf you don’t have the time, patience or computer skills to update your network driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct driver for your exact network adapter, and your Windows version, and it will download and install them correctly. Driver Easy also requires network connection to work, however, you can try the Offline Scan feature of it to locate the most accurate network driver for your computer.
- On your desktop, right-click on the network icon to select Troubleshoot problems.
- The Windows Network Diagnostics utility would then be running automatically.
- On your keyboard, hold down the Windows logo key and press R to bring up the Run box.
- Type control and press Enter.
- Click View network status and tasks when selected to View by Category.
- Click Change adapter settings.
- Right-click on your network adapter to select Properties.
- Double-click Internet Protocol Version 4(TCP/IP4).
- Tick on Obtain an IP address automatically and Obtain DNS server address automatically. Then OK.
Hopefully this post helps you fix the issue. Feel free to comment below with your own experiences and share with your friends if they’re experiencing the same problem.