Internet Keeps Disconnecting? Try these fixes!

By Enya Zhang in Network issues

Looks like your Internet connection is acting WILD lately. It can stay hooked up this minute but then act up next minute and drop again. Really annoying, huh? Luckily, it’s usually not hard to fix at all… 

Before you start

You might want to check if other devices have the same Internet-keeps-disconnecting issue:

If yes, then your router is most likely at fault. You can try to reset your router or ask a technician to help. 

If noonly one computer has this issue, then read on and try the following fixes.

Try these fixes

All the screenshots below are from Windows 10, but the fixes also work in Windows 7. You might not have to try all these fixes; just work your way down the list until the problem goes away.

  1. Reset the WLAN AutoConfig service
  2. Update your network adapter driver
  3. Change the speed and duplex mode of your network card
  4. Flush your DNS
  5. Change DNS settings
  6. Change your scan valid interval

Fix 1: Reset the WLAN AutoConfig service

1) On your keyboard, press the Windows logo key and R at the same time. Then copy & paste services.msc into the box and click OK.

2) Scroll down to the bottom, locate and double-click on WLAN AutoConfig

3) Choose Automatic in Startup type. Then click Apply > OK.

4) Check if your Internet is back to normal now. If no, move on to Fix 2.

Fix 2: Update your network adapter driver

The outdated/corrupted/wrong/missing network adapter driver may also be the culprit of your Internet-keeps-disconnecting problem. If that’s the case, we’ll need to update our network adapter driver for our computer in order to address the issue. There are two ways you can get the right drivers for your network adapter driver: manually or automatically. 

Manual driver update – You can update your network adapter driver manually by going to the manufacturer’s website for it, and searching for the most recent correct driver for it. Be sure to choose only drivers that are compatible with your variant of Windows OS.

Automatic driver update – If you don’t have the time, patience or computer skills to update your video and monitor drivers manually, you can, instead, do it automatically with Driver EasyDriver Easy will automatically recognize your system and find the correct drivers for your exact video card and monitor, and your variant of Windows 10, and it will download and install them correctly

1)  Download and install Driver Easy. 

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to the flagged wireless card device to automatically download and install the correct version of this driver (you can do this with the FREE version). 

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All). 

Now keep track of your Internet connection and see if it has solved your Internet-keeps-disconnecting problem.

Fix 3: Change the speed and duplex mode of your network card

1) On your keyboard, press the Windows logo key  and R at the same time. Then copy & paste control /name Microsoft.NetworkAndSharingCenter into the box and click OK.

2) Click Change adapter settings.

3) Right-click on the network adapter (Ethernet in my case) and click Properties.

4) Click Configure….

5) Click the Advanced tab, then scroll down the sidebar in Property and click Speed & Duplex, choose the 10 Mbps Half Duplex value and click OK.

6) Now check if everything’s back to normal again with your Internet connection.

Fix 4: Flush your DNS

1) On your keyboard, press the Windows logo key and R at the same time, then type cmd and press Enter.

2) Type the following commands and press Enter after each one:

ipconfig /flushdns
ipconfig /release
ipconfig /renew

3) Close the window. Check your Internet and see if the problem has been fixed.

Fix 5: Change DNS settings

1) On your keyboard, press the Windows logo key  and R at the same time. Then copy & paste control /name Microsoft.NetworkAndSharingCenter into the box and click OK.

2) Click Change adapter settings.

3) Right-click on the network adpater (Ethernet in my case) and click Properties.

4) Click Internet Protocol Version 4 (TCP/IPv4) and then click Properties.

5) Click option Use the following DNS server addreses,

for Preferred DNS server, enter 8.8.8.8;

for Alternate DNS server, enter 8.8.4.4.

Then click OK.

6) Check your network and hopefully this problem has been solved.

Fix 6: Change your scan valid interval

1) On your keyboard, press the Windows logo key     and R at the same time. Then copy & paste devmgmt.msc into the box and click OK.

2) Locate and double-click on Network adapters, then right-click on your wireless adapter.

3) Click the Advanced tab, then click Scan Valid Interval and type 120 in Value. Click OK.

4) Again, keep track of your Internet and hope the problem has gone away. 😉

 

That’s it – 6 surefire methods to help solve your Internet-keeps-disconnecting problem. Hope it helps and feel free to comment below if you have any further problems. 🙂