It’s quite annoying when your Internet keeps disconnecting like it has a mind of its own. But don’t worry, it’s often not hard to fix at all…

Before you start

You might want to check if other devices have the same Internet keeps disconnecting issue:

If yes, then your router is most likely at fault. You can try to reset your router or ask a technician to help. 

If noonly one computer has this issue, then read on and try the following fixes.

Fixes for Internet keeps disconnecting in Windows 10, 8.1 or 7

Before you start, please check on other devices (such as your tablet, mobile phone, or other PCs) to see if the Internet drops out on them.

  • If yes, your other devices also experience the same Internet dropping problem, then the culprit is your router or modem. You might have to do some troubleshooting or contact the ISP provider for assistance.
  • If no, other devices are connected to the Internet without issues, please work your way down the 6 fixes have helped other users resolve the Internet keeps disconnecting issue.
  1. Reset the WLAN AutoConfig service
  2. Update your network adapter driver
  3. Change the speed and duplex mode of your network card
  4. Flush your DNS
  5. Change DNS settings
  6. Change your scan valid interval

Fix 1: Reset the WLAN AutoConfig service

1) On your keyboard, press the Windows logo key and R at the same time, then type services.msc and press Enter.

2) Scroll down to the bottom and double-click on WLAN AutoConfig

3) Select Automatic in Startup type and click Start. Then click Apply > OK.

4) Check if your Internet keeps dropping problem is resolved. If yes, then great! If the issue remains, please try Fix 2, below.


Fix 2: Update your network or WiFi driver

This problem may occur if you are using the wrong or outdated network or WiFi driver. So you should update your network or WiFi driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

4) Restart your computer for the changes to take effect.

5) Check to see if the Internet still keeps dropping out. If it works properly, then congrats! If it’s still dropping out, please move on to Fix 3, below.


Fix 3: Change the speed and duplex mode of your network card

1) On your keyboard, press the Windows logo key and R at the same time. Then copy & paste control /name Microsoft.NetworkAndSharingCenter into the box and click OK.

2) Click Change adapter settings.

3) Right-click on the network adapter (Ethernet in my case) and click Properties.

4) Click Configure….

5) Click the Advanced tab, then scroll down the sidebar in Property and click Speed & Duplex, choose the 10 Mbps Half Duplex value and click OK.

6) Check to see if the Internet is back to normal. If it’s still disconnecting, you should try Fix 4, below.


Fix 4: Flush your DNS

1) On your keyboard, press the Windows logo key and R at the same time, then type cmd and press Enter.

2) Type the following commands and press Enter after each one:

ipconfig /flushdns
ipconfig /release
ipconfig /renew

3) Close the window.

4) Check to see if the Internet is back to a normal state. If yes, then great! If it’s still no joy, please move on to Fix 5, below.


Fix 5: Change DNS settings

1) On your keyboard, press the Windows logo key  and R at the same time. Then copy & paste control /name Microsoft.NetworkAndSharingCenter into the box and click OK.

2) Click Change adapter settings.

3) Right-click on the network adpater (Ethernet in my case) and click Properties.

4) Click Internet Protocol Version 4 (TCP/IPv4) and then click Properties.

5) Click option Use the following DNS server addreses,

for Preferred DNS server, enter 8.8.8.8;

for Alternate DNS server, enter 8.8.4.4.

Then click OK.

6) Check the Internet on your computer to see if the disconnecting issue has been fixed. If yes, then great! If the issue persists, please try Fix 6, below.


Fix 6: Change your scan valid interval

1) On your keyboard, press the Windows logo key and R at the same time. Then copy & paste devmgmt.msc into the box and click OK.

2) Locate and double-click on Network adapters, then right-click on your wireless adapter.

3) Click the Advanced tab, then click Scan Valid Interval and type 120 in Value. Click OK.

4) Check to see if the Internet keeps disconnecting problem has been solved.


Hopefully you have successfully resolved the Internet keeps disconnecting issue by now. If you have any questions, ideas or suggestions, please let me know in the comments. Thanks for reading!

Featured mage by rawpixelfromPixabay

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