Mouse Scroll Wheel Not Working [SOLVED]

Jonny Lin, in Others Tags: Windows

Many Windows users are reporting that the scroll wheel on their mouse is not working properly — the wheel cannot respond or responds too slowly when they scroll it.

This is a very annoying issue. You cannot use your mouse efficiently without the scroll wheel. And you are probably thinking anxiously what to do to bring your scroll wheel back.

But not to worry. It is possible to get the scroll wheel fixed. Here are three methods you can try:

Method 1: Check if it is an application specific problem
Method 2: Update your mouse driver
Method 3: Contact your mouse manufacturer

Method 1: Check if it is an application specific problem

Some programs cannot correctly receive the scrolling messages from your mouse. You should check if the problem only occurs in these programs.

Try comparing the scrolling behaviors in the problem application to those in other programs. If they are different, try changing the mouse settings in the application or reinstalling the program. Then check to see if this fix your scroll wheel.

Method 2: Update your mouse driver

Your mouse scroll wheel may stop working if you are using the wrong mouse driver or it’s out of date. So you should update your mouse driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to the mouse driver to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).



Method 3: Contact your mouse manufacturer

If you have tried all the methods above and the problem persists, then there should be some hardware issues in your mouse. You should contact your mouse manufacturer and get your mouse ready for repair or replacement.

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