Many printer users have reported that their printer cannot print. This issue happens randomly. And it can be very frustrating especially when you try to print something urgently needed.
But don’t worry. Here are some solutions you can try. You may not have to try them all. Just work your way down the list until you find the one that works.
Once you find that your printer won’t print, you should check the status of the connection between your printer and computer. Make sure your printer is properly connected, and the wireless network or cable you use to connect your printer is normal.
You can also shut down your computer and printer completely, wait for a couple of minutes, and then power them on again. After that you can try printing something and see if the problem resolves.
In normal cases, the computer will assign the printing tasks to default printer unless you specify another on purpose. Sometimes your default printer will be changed to another printer due to some reasons. In these cases, you should note that, in the program that you use to print, you have to correctly select your printer in order to print with the right one.
If you want to set your printer back to default, please follow the steps below.
b) Select Devices and Printers.
c) In Printers section, right click on your printer and then select Set as default printer.
d) You printer is now set to default!
Another reason of printer not printing is that the print queue includes print jobs that has failed. Therefore the printer gets stuck. You need to clean all print jobs in order to get your printer back to normal.
a) Open Devices and Printers settings (as the method above shows).
b) Right click on your printer in Printers section and select See what’s printing.
c) Open Printer menu and then select Open As Administrator.
d) Open Printer menu again. Select Cancel All Documents.
e) Confirm your action.
f) The print queue of your printer is clear. Now check and see if your printer can run normally.
In many cases, printer won’t print issue comes from faulty drivers. You may need to update the driver or software to fix problems of this kind. In fact, updating drivers is usually an effective way to fix issues on your hardware, such as printer.
a) You can go to the official support website of your printing device to find the latest driver and software. To do so, you need to search the website on Google, find the correct result and log in it, and then search the software you need inside the website and find the proper place to download it. After that you need to finish the installation process on your own.
b) Another way to do this is to use Device Manager. To open Device Manager, press Win + R keys and then enter “devmgmt.msc“. Then in Device Manager, you need to locate your printing devices (it can be under multiple categories), right click on it and select update its driver.
c) If you want a much simpler way, you can use Driver Easy.
To update your drivers with Driver Easy, just hit the huge Scan Now button. It will quickly scan out the drivers you need.
In the result, click on the Update button next to your printer. Then you can download the latest and credible driver for your device. After that you can use the files just downloaded and install the driver on your own.
But if you want the program to complete the whole update process for you, you can upgrade it to Pro version.
In fact, Driver Easy Pro can not only help you speed up the update process, but also update all the outdated drivers at once. In addition, its powerful features can help you deal with various driver issues with just a few clicks. This is the tool that can really save you much time and energy!
If none of the methods above helps you, you may need to consider it as a hardware issue.
You need to check if your printer runs out of paper, ink or toner, and check if your printer is stuck on paper jam. You may also need to check your printer cartridge or try replacing it with a new one. If the problem happens just after you replace a part of your printer, you can install the original one back to your printer and see if this fixes the problem.
You can also contact your device manufacturers for further assistance if you find any hardware problem on your printer or your computer that you cannot handle.