PS4 Controller Won’t Connect to the Console (EASY FIXES)

By Jonny Lin in Others Tags: PlayStation 4

If you’re using a PS4, and you’ve found that you can’t connect your PS4 controller to your console, you are not alone. Many PS4 users are reporting this PS4 controller not connecting issue.

This is a very annoying issue. You can’t play games on your PS4 without your controller properly connected. And you are probably trying to find a fix to connect your controller to your console.

But not to worry. It is possible to fix this issue. Here are three solutions you can try:

  1. Connect your PS4 controller with a data cable
  2. Reset your PS4 controller
  3. Restart your PS4 console completely

 

1. Connect your PS4 controller with a data cable

Your controller can easily get detected by your console if it is connected with a USB cable. Note that this, however, can’t be done using your original controller cable. You should use a USB cable with a micro-USB connector (you can see many Android smartphones use this type of cable). You may need to experiment with multiple cables to find the one that really works for you.

PS4 controllers have micro-USB connectors for wired connection.

Connect your controller and console with this cable. And then restart your console. If this method works for you, your console will automatically recognize and connect your controller.

 

2. Reset your PS4 controller

Resetting your PS4 controller is another effective way to bring your PS4 controller back. To do so:

1) Turn off your PlayStation 4.

2) Locate the reset button on the back of your controller near the L2 shoulder button. Then use a small, unfolded paper-clip or something similar to push the button and hold it down for a couple of seconds. Then release the button.

3) Connect your controller to your PS4 console. Then turn your PS4 on.

If this method works for you, your controller will connect to your PS4 console at this time.

3. Restart your PS4 console completely

There may be corruption issues on your PS4 console that disconnect your controller. You can try restarting your PS4 console completely to see if this can fix the issue:

1) Press the power button on your PS4 console and hold it until you hear the second beep. Then release the button.

2) Unplug the power cable and the controller that wouldn’t connect from the console.

3) Leave your PS4 for 2-3 minutes.

4) Plug the power cable and the controller back to the console.

5) Turn your PS4 on. Check the controller to see if it works fine now.

  • That One Tryhard

    bro this worked first try for me thank u

  • Божидар Тодоров

    Same thing

  • Max Butterfield

    after searching for days, i found a solution on another that worked for me. hold the share button on the controller that isn’t working, then hold down the home button as well. after a few seconds, the light bar will start flickering. use a working controller to get into settings > devices > bluetooth devices, and your non-working controller should miraculously be listed.

  • Stano Dzavoronok

    Got the same issue with controller brought from my buddy’s place. Controller didn’t want to sync up with PS4. Above described steps didn’t work. Only working solution for me was to use Samsung/android USB power cable. Controller got detected immediatelly. Hope that it will help others to fix the PS4 controller won’t sync problem. Merry Christmas 🙂

    • Jonny Lin

      Hi Stano,
      Thank you for sharing this.

      • Stano Dzavoronok

        No problem. Maybe you could add it as 3rd solution in your article. 🙂

    • djsysstem

      Basically, use a data cable, not a charging cable. I used all kinds of cables and none of them recognized the controllers. I had two, and none of them were recognizing. Soon as I used Samsung Data/Charging cable, it immediately recognized the controller after restarting the PS4 system, without reset or anything.

      • Stano Dzavoronok

        Power cable = Data cable in my case.

        • michael raphael

          Wonderful you’ve taken away all the stress… Your post will help so many others – all these other weird and baffling ideas really don’t seem to cut it…. But your suggestion… Absolutely wonderful.. I can’t thank you enough.
          Mike

          • Stano Dzavoronok

            Glad to hear it worked for you.

    • Gordon Hepburn

      Thanks a million it worked for me.

      • Stano Dzavoronok

        Happy to hear it worked for you.

    • P’Kahso Flair

      YOU Sir… Are a genius Thank You

  • joe

    I get the screen when it says connect the dualshock 4 using the USB cable and then pres the PS button and i’ve tried everything but my controller just goes blue once for a second then orange do a second and off and it won’t connect someone help

    • Simon Cressey

      yer mine has just started doing this as well

  • Dillan Foster

    I didn’t have this problem until I went to my cousin’s house and brought my PS4 controller to play on his system. When I got home I plugged my controller into my PS4 and it wouldn’t connect, it would blink a white light and then turn off. The light would also glow orange showing it’s charging. I’ve reset the controller, reset the PS4, even tried to connect my little brothers controller to my PS4 and nothing worked.

    • Francesca Carucci

      did you ever get it to work again because i am having the exact issue.

      • Aaron

        Same issue here… any solutions yet??

        • Josh

          Any update with this? I also cannot connect and have tried everything.

          • Henru

            Same issue… Any solutions?

          • Nick M.

            I too am having the same problems.

        • WhiteShyGuy

          Hey i think i solved it!
          1. Go to (Settings) > (Devices) > (Bluetooth Devices)
          2. Click Dualshock 4 Controller all of them with no green dots and forget the devices.
          3.Reset PS4
          4.Wait for PS4 to turn on and use either second screen or working controller to go back into (Bluetooth Devices) Like in Step 1.
          5. (On Not Working Controller) Hold Share button first and then homebutton at the same time until quick flickers on light bar.
          6. On Bluetooth devices screen should have an unmarked Controller.
          7. Click on it and sync controller.
          8. Hopeful it sync completely and works for you guys because it worked for me!

          • Arin Marshall

            This worked!! Thank you!!

          • Jimmy Eckhardt

            how can you go to the setting if the conrolller does not work and when you are in offline mode?

    • michael raphael

      USE A SAMSUNG DATA CABLE!! TRUST ME THIS REALLY WORKS – ASK STANO!

  • Manny

    Hello, My console works fine and so does the two controllers that came with it . I just bought a new third controller and I can’t get it to sync. I have tried everything I could fine on the internet to try to get it to work and all it does is blink 4 times. I have tried the reset button in the back of the controller , USB cable, unplugged , power button with two beeps , PS and share button, Safe Mode , ECT. I returned the new controller and got another new controller with the same issue. Under settings it only shows my older controllers. PLEASE HELP ASAP THANKS.

  • Joey Rocha

    My name is Joey , my first controller doesn’t work at all. I bought a brand new controller and it won’t sink to my PS4. I know there is a way to connect my brand new controller to my PS4 without the old controller please help ..

  • Joey Rocha

    Okay my name is Joey , my first controller doesn’t work at all . Bought a brand new one and it won’t at all connect to my PS4. I’ve tried all the tricks . There must be a way for me to connect my brand new controller to my PS4 please help…

  • Billy Roderick Russell

    I have just got an original ps4 online and it turns on but all 3 controls and my 2 cables that work on my other ps4 will not context on tge playstation i have tried reseting the console and the control someone plz help

  • enrique

    please someone reply i just bought a new ps4 controller and it wont connect what do i do

    • Jonny Lin

      Hi enrique,
      I’m sorry to hear that. Since your controller is recently purchased, it may be still under warranty. Why not contact Sony and see what suggestions they can give you.

  • Trevor Light

    First off.. i only have 1 controller. An everytime i try to connect it, it just keeps blinking. Ive tried reseting it. Ive tried the “share button” an the “ps button” at the same time. Ive even tried to hold the power button until i heard the two blinks. And Still nothing. I dont have the money to spend on a new one. So how would i be able to reconnect my only controller back to my ps4? Pleaseeee helpp meee.!.!.!.

    • Jonny Lin

      Hi Trevor,
      I am sorry to hear that this can’t fix your issue. Here are a few more things you can try.

      Try connecting your controller with a USB cable and see if it works. If it does, try to re-pair it in your PS4 settings, or restart your PS4 in safe mode and rebuild database.

      To restart your PS4 in safe mode:
      1) Turn off your PS4 console by holding the power button.
      2) Press and hold the power button until you hear the second beep
      3) Connect your controller via USB and then use it to select Rebuild Database.

      If you’ve tried anything and the problem persists, I am afraid your controller may be broken or you may need assistance from a specialist. I would suggest you call Sony or the vendor of your controller and ask them for advice.

  • Nick

    Resetting the ps4 worked perfectly for me!

  • Elizabeth Anne Eller

    I tried this and still cannot get them to connect…

    • Jonny Lin

      Hi Elizabeth,
      If you have another working controller, try this: Use the working controller to go to Settings>Devices>Bluetooth Devices, then press and hold the Share and PS button on your problem controller until the light is flashing and it shows up on the screen. After that select the new controller on your screen to connect that controller.

      • Elizabeth Anne Eller

        Neither of my remotes are working, and one is brand new, never used

        • Jonny Lin

          Can they work with USB cables connected?
          If not, you may need to contact the Sony customer support or the vendor of your controllers or console to get them repaired or replaced.

      • Fabndalab

        Awesome thanks. This worked for me