What to do if there is a red X on the wireless network icon

By Camilla Mo in Common ErrorsNetwork issues

You will be very frustrated if there is a red X on the wireless network icon which is located in low-right corner of the desktop. Then you have to stop online job because there is no wireless connection.


To resolve this problem, you can follow tips below:


1. In this case, the wireless radio in your laptop might be turned off. Please look for a hardware switch or special function key to check whether the wireless radio is on.


2. Many factors including physical factors can affect wireless signal strength. So if it is possible for you, move closer to the wireless signal source. Or put your wireless router in a central location in your place.


3. Long time use or weather influence can make the wireless router work in a bad way. Restarting or resetting it might resolve the problem.


4. Right click on the wireless network connections icon and select either "Repair" (Windows XP) or "Diagnose and Repair" (Vista/Windows 7).


5. Driver issues can also cause this problem. You can try to update the driver for the wireless adapter. If you have no idea how to locate find the appropriate driver, you can use DriverEasy to help you.

  • Mahmood Fahim

    I have the same issue with installing Windows 10 Pro. i had windows 8.1 on my computer and the wireless was working fine, but last night, i purchased windows 10 pro from microsoft and installed it. the wifi got a red x and doesn’t work at all.

    Computer model is M4X87PA#ACJ. I tried every single method like!
    1. Uninstalled the network driver then rebooted the computer and then updated the driver, nothing changed.
    2. I clicked on Devince Manager and so on to the power management and unchecked the box, then went to the battery power options and changed WiFi’s performance to “Maximum Performance” then rebooted the computer, nothing changed.
    3. I got lots of CMD commands from friends and other computer savvies and tried them, nothing changed.
    4. I reinstalled the Windows 10 Pro and thought it will work, still red cross on it.
    5. I flashed the BIOS and thought it will work, stilld no change and WiFi has a red cross.

    I am sure that there is no hardware issue because the computer is brand new and before installing Windows 10 Pr0, the WiFi was working super fine.

    Your prompt response will be much appreciated. I am a student and need it very much.

    • Easha

      Hi what you do is to go to bios settings and choose system configuration tabs from the top and then make sure that the WLAN setting is on from one of the options in system configuration.